Role & responsibilities
We are looking for a proactive and detail-oriented E-commerce Officer to manage and execute day-to-day operations across multiple online marketplaces, including Amazon, Flipkart, Myntra, IndiaMART and other e-commerce platforms.
The candidate will be responsible for product listing creation, catalogue management, order processing, inventory management, marketplace coordination, basic advertising campaign management and overall e-commerce operations.
Key Responsibilities
1. Marketplace Account Management
- Manage day-to-day operations of Amazon Seller Central, Flipkart Seller Hub, Myntra, IndiaMART and other online marketplaces.
- Monitor orders, sales, returns, cancellations and account health.
- Ensure timely processing and dispatch of customer orders.
- Coordinate with marketplace support teams for operational issues.
2. Product Listing & Catalogue Management
- Create new product listings across different e-commerce platforms.
- Prepare product titles, descriptions, bullet points, keywords and product specifications.
- Upload product images and manage catalogue content.
- Update product pricing, stock availability and listing information.
- Monitor listing quality and resolve suppressed or inactive listings.
3. Advertising & Promotions
- Basic knowledge of Amazon PPC and marketplace advertising campaigns.
- Assist in setting up and monitoring sponsored product campaigns.
- Track campaign performance and suggest basic improvements.
- Coordinate promotional offers and marketplace sales events.
4. Inventory & Order Management
- Maintain inventory records across different marketplaces.
- Monitor stock levels and ensure timely replenishment.
- Manage order processing, packing, labelling and dispatch.
- Coordinate with warehouse and logistics partners.
- Maintain records of returns, replacements and damaged products.
Preferred candidate profile
- A self-motivated individual who can independently manage multiple marketplace accounts.
- Should be comfortable with both computer-based marketplace operations and hands-on warehouse activities.
- Detail-oriented, organised and capable of handling daily operational responsibilities.