Dynamics 365 CE and Power Apps Pre-Sales Consultant

Cognizant; Karnataka; Hybrid; INR 2,400,000 - 4,200,000; Full time

Benefits offered by this job

Private medical insurance

Flexible working

Working from home

Enhanced annual leave

Job summary

Cognizant Microsoft Business Group seeks an experienced Dynamics 365 CE and Power Apps Pre-Sales Consultant to support selling and solution design across Sales, Service, and Customer Insights. You will collaborate with MBG teams and clients to articulate architectures, respond to RFPs/RFIs, and craft compelling proposals.

You will lead discovery sessions, map requirements to the Microsoft stack, and present demonstrations, with travel up to 20% of client meetings as needed.

Qualifications

• Experience as Technical Consultant or Solution Architect in Microsoft Dynamics 365 CE (CRM).
• Experience across Dynamics 365 CE Sales, Service, Customer Insights, Power Apps, and Field Services.
• Knowledge of Co Pilot Agentic AI solutions and their fit with Dynamics CE.
• Ability to lead responses to RFPs, RFIs, POCs and demonstrations.

Responsibilities

• Support MBG and Cognizant sellers and client partners to win Dynamics 365 F&O work.
• Lead discovery with customers to establish needs and outcomes for Dynamics CE and Power Platform.
• Create executable designs from enterprise-level concepts and translate into bids.
• Provide pre-sales demonstrations and engage with cross-functional teams on GTM solutions.
• Advise clients on fit of Dynamics CE to their environment and integration needs.

Skills

Client facing

Stakeholder management

Solution architecture

RFP response

Education

Degree level or equivalent

TOGAF certified

Agile certification

D365 MB-210 to 240

Tools

Dynamics 365 CE

Power Apps

Azure

Job description

Join a team of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business Group’s Business Applications team is hiring now and we’re looking for our next Dynamics 365 CE and Power Apps Pre-Sales Consultant to join us. The role has an immediate start and would be on a permanent contract.

The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes, geographies and industries. The Cognizant Microsoft Business Group team delivers full lifecycle solutions—from project inception and planning, through deployment to ongoing support and maintenance.

Why should you work at Microsoft Business Group?

• Multi Award Winning Business
• Official and Award-Winning Microsoft Partner
• Award Winning Databricks Partner
• Official GitHub Partner
• Cloud Native Organisation
• Growing International and Diverse teams
• Hugely collaborative environment, where ideas and knowledge sharing are actively encouraged
• Private Medical Insurance
• Employee Assistance Programme
• Income Protection Cover
• Death in Service Cover
• Group Personal Pension Plan with enhanced employee contributions
• Flexible Working and Working from Home
• Enhanced annual leave allowance

We are committed to diversity, inclusion and belonging and welcome applicants from all backgrounds

What impact will you have in this role?

The ideal candidate will be an ambitious and enthusiastic consultant who will nurture needs and deliver Microsoft Business Applications solutions for existing and prospective clients. Working with the Business Analysis, sales professionals’ practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first‑party applications. You should be experience in articulating architectural designs in written form, with the ability to explain complex concepts in clear. concise form that can be understood by Business stakeholders.

What will the Dynamics 365 CE and Power Apps Pre-Sales Consultant be doing day to day in their role?

Supporting Microsoft Business Group sellers, Cognizant sellers, client partners and customer relationship managers and Microsoft co‑selling to win Dynamics 365 F&O work with existing and new customers, both proactive outgoing initiatives and responding to incoming requests, RFPs, ITTs and Frameworks.

As the Dynamics CE , leading initial discovery with customers to establish their needs, outcomes and how these can best be supported through Dynamics CE, wider Power Platform and embracing Agentic AI

Identifying and creating with MBG Offering Team Industry and cross industry go to market solutions, supporting as the subject matter expert marketing and other promotional campaigns.

Advising customers on the fit of Microsoft Dynamics CE and the wider Power Platform to their environment, infrastructure, functional and non-functional needs, and their compliance requirements

Work on and support the completion of response to customer demand. These could be a simple and straight forward PoC that requires architectural review, or a complex enterprise architecture

Have excellent interpersonal skill and be able to work in a wide, diverse group of stakeholders.

Have experience of taking a concept at enterprise level, create the scope (temporal, financial, resource) and translate this into an executable design that competitive positions us well in the market, using the appropriate levers to deliver a compelling bid.

What type of experience does the Dynamics 365 CE and Power Apps Pre-Sales Consultant need to be successful in this role?

Must have over 10+ years of experience in Microsoft stack with strong experience working as a Technical Consultant or Solution Architect in Microsoft Dynamics 365 CE (CRM)

Strong understanding of Microsoft Dynamics 365 CE and experience of working on full life-cycle implementations across Dynamics 365 CE Sales, Service, Customer Insights , Power Apps, Power Apps and preferably Field Services too.

Deep understanding of Co Pilot Agentic AI solutions and their fit within and around Dynamics CE

Understand customer environment and advise on fit of Dynamics CE to their needs including integration with third party systems.

Understanding of high-level solution architecture and fit of Dynamics CE solutions within customers target environment

Ability to lead response to clients such as RFP’s, RFIs, POC, Discovery and Demonstrations.

Ability to take an aspiration design and turn it into an executable design

Experienced in data integration and data migration

Experience with onsite/offshore delivery models

Experience with defined frameworks (MVC, Entity Framework and Enterprise Library)

Strong client facing communication skills

Experienced providing Pre-Sales demonstrations.

Good experience and knowledge of

Microsoft Azure

What education and certification credentials are needed for this role?

• Educated to degree level or equivalent
• TOGAF certified ideally
• Certified in an Agile methodology
• Microsoft Dynamics 365 CE/CRM certification (preferably Dynamics 365 Customer Service and Sales– MB-210 to 240) is highly desirable

Does the role require travel?

We encourage our team members to meet with our customers in person for at least 20% of the time they are working together. Sometimes this requires travel outside of normal working hours.

Security Responsibility:

All employees must act in accordance with Cognizant corporate security standards.

EMPLOYMENT ELIGIBILITY

Cognizant Microsoft Business Group requires candidates to prove eligibility to work in the UK. Offered candidates may be asked to complete a background check as permitted by applicable employment regulations. Depending on the requirements of the job, these record checks may include any or all of the following education verification, employment verification, drug screening, and criminal record check.

ABOUT THE COGNIZANT MICROSOFT BUSINESS GROUP (MBG)

The Cognizant Microsoft Business Group (MBG) has a singular purpose—advancing your cloud modernization journey with focus, simplicity and scale. The Microsoft Business Group is an end-to-end Microsoft-centric cloud solutions and managed services provider that leverages extensive experience and IP to deliver constant innovation and business value, powered by the Microsoft Cloud platform. We are designed to reflect how you think about cloud transformation from a platform native perspective. Our dedicated experts and trusted blueprint deliver your digital difference through the Microsoft Cloud: Azure, Microsoft 365 and Dynamics 365. We turn digital potential into real business performance at speed.

Who We Are

We are the destination employer for Microsoft-committed professionals, providing depth of specialization and differentiated career paths. We have authentic conversations, build connections and grow careers while centering ourselves around our employees. We are a global team of certified consultants across all relevant technologies, coupled with cloud focused advisory consultants. With our supercharged talent, we are the world’s best Microsoft partner. We prioritize investing and expanding.

EQUAL EMPLOYMENT OPPORTUNITY

As a Global Cloud Transformation Consultancy business, the Cognizant Microsoft Business Group (MBG) understands diversity and inclusion in the workplace brings benefits to our customers, our business and most importantly, our people. We are committed to being an inclusive employer and we provide equal employment opportunities to all employees and applicants for employment.

The Cognizant Microsoft Business Group (MBG) prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other factors protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including all aspects of the recruiting and employment life-cycle at Cognizant Microsoft Business Group (MBG).