DVP - Client Service Enterprise Account - Fintech/Loyalty/E-Commerce

Gostravvy; Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Gostravvy in Mumbai is seeking a Customer Success & Growth Manager for Real Estate AI Solutions. You will drive client success, manage key accounts, and contribute to revenue growth through upselling and cross-selling. You will own P&L for assigned accounts, coordinate with internal teams, and provide reporting and insights. Engage with stakeholders to align strategies across the real estate AI platform to ensure long-term client satisfaction.

Qualifications

• UG: B.Tech / B.E. in Any Specialization.
• PG: MBA/PGDM in Any Specialization.

Responsibilities

• Deliver excellence in client servicing.
• Drive revenue through upselling and cross-selling.
• Own the P&L for assigned key accounts.
• Manage internal & external stakeholders.
• Prepare reporting and insights.

Skills

Client servicing

Upselling

Cross-selling

P&L ownership

Stakeholder management

Reporting & insights

Education

B.Tech / B.E.

MBA/PGDM

Job description

Customer Success & Growth Manager - Real Estate AI Solutions - Mumbai

Required Candidate profile

• Responsible for delivering excellence in client servicing
• Driving revenue through upselling and cross-selling
• Owning the P&L for assigned key accounts
• Internal & External Stakeholder Management
• Reporting and Insights
• Women candidates preferred

Female candidates preferred

Role Category: Customer Success, Service & Operations - Other

Education

• UG: B.Tech / B.E. in Any Specialization
• PG: MBA/PGDM in Any Specialization

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Digital platform that offers gift cards and vouchers for popular brands across India