Location- Bangalore, Kolkata, Pune, Hyderabad, Coimbatore, Chennai,
Kochi, Trivandrum, Noida.
Experience: 03- 08 years
Key Responsibilities
Billing Delivery & Requirement Management
- Gather, analyze, and document requirements (BRDs, FRDs, user stories) focused on Duck Creek Billing
- Understand and configure billing processes including:
- Billing plans & schedules
- Invoicing and payment processing
- Collections, dunning, and refunds
- Identify and resolve premium mismatches within billing systems
- Support SIT/UAT, defect tracking, and release cycles
Billing Configuration & Development
- Configure and support Duck Creek Billing (DCB) solutions using:
- Author (Manuscripts, XML/XSLT rules)
- Billing workflows and configurations
- Implement and validate billing-related functionalities and enhancements
- Support integrations with external systems (payment gateways, finance systems, APIs)
- Work closely with development and QA teams to ensure high-quality delivery
Data Validation & Reconciliation
- Perform data validation and reconciliation for billing transactions
- Analyze and troubleshoot discrepancies in billing data
- Support testing and validation of billing outputs
Stakeholder Collaboration
- Act as a liaison between business stakeholders and technical teams
- Participate in sprint ceremonies, workshops, and demos
- Communicate project status, risks, and issues effectively
Team Contribution
- Support junior team members on billing configurations and best practices
- Contribute to documentation, reusable assets, and process improvements
Required Skills
- 48 years of experience in P&C Insurance IT, with strong focus on Duck Creek Billing
- Strong understanding of:
- Billing lifecycle (invoicing, payments, collections, refunds)
- Billing configuration and workflows
- Hands-on experience with:
- Duck Creek Author & Manuscripts
- Integration concepts (REST/SOAP APIs)
- Strong analytical and problem-solving skills
- Basic understanding of SQL/data validation
- Good communication and stakeholder management skills
- Experience working in Agile/Scrum environments
Preferred Qualifications
- Bachelor’s degree in Engineering, Computer Science, or related field
- Duck Creek Billing/Platform certification (preferred)
- Exposure to C#, .NET, and API integrations