DRA-Trained Recovery Agent

AAS COLLECTIONS PRIVATE LIMITED; Uttar Pradesh; Presencial; INR 300 000 - 540 000; Tempo integral

Resumo da oferta

AAS COLLECTIONS PRIVATE LIMITED is seeking a DRA-Trained Recovery Agent for an on-site role in Uttar Pradesh, India. The position involves visiting customers, negotiating repayment plans, and ensuring collections comply with DRA guidelines and applicable laws.

You will review case files, verify information, and maintain records of interactions, commitments, and payments. This role requires field travel, professional conduct, and readiness to coordinate with banks and NBFCs to resolve overdue

Qualificações

• Debt collection skills including recovery planning and negotiation.
• Analytical skills to assess repayment capacity and review account status.
• Communication and customer service skills for respectful interactions and handling sensitive conversations.

Responsabilidades

• Manage and execute recovery activities for overdue/bad debt accounts as per DRA guidelines.
• Visit customers on-site in Uttar Pradesh and negotiate repayment plans.
• Maintain accurate records of interactions, commitments, and payments; review case files and escalate complex cases as needed.
• Coordinate with banks, NBFCs, and clients; prepare brief status reports and ensure lawful collections.

Descrição da oferta de emprego

Company Description

AAS COLLECTIONS PRIVATE LIMITED provides enforcement and recovery services across North India for banks, NBFCs, private lenders, and other businesses. The company focuses on day-to-day recovery operations and bad debt recovery, helping clients manage and resolve overdue accounts efficiently and lawfully. Services also extend to areas such as Risk Containment Units (RCU) and Credit Processing Agencies (CPA), supporting financial institutions in maintaining portfolio quality. Team members work closely with diverse clients and cases, offering opportunities to gain practical experience in the financial recovery sector.

Role Description

The DRA-Trained Recovery Agent is responsible for managing and executing recovery activities related to overdue and bad debt accounts. This contract, on-site role is based in Uttar Pradesh, India, and involves visiting customers, negotiating repayment plans, and ensuring collections are carried out in alignment with DRA guidelines and applicable laws. The agent will review case files, verify customer information, and maintain accurate records of interactions, commitments, and payments. Daily tasks include coordinating with banks, NBFCs, and other clients, preparing brief status reports, and escalating complex cases to supervisors when needed. The role also requires maintaining professional conduct, safeguarding customer data, and representing the company positively during field visits.

Qualifications

• Candidates should possess strong Debt Collection skills, including recovery planning, negotiation, and familiarity with DRA regulations and compliance.
• Candidates should possess solid Analytical Skills and basic Finance understanding to assess repayment capacity, review account status, and interpret recovery-related data.
• Candidates should possess effective Communication and Customer Service skills to interact with customers respectfully, handle queries, and manage sensitive conversations.
• Candidates should preferably have prior experience in collections, enforcement, or field recovery within banking, NBFCs, or related sectors.
• Candidates should have the ability to work on-site in Uttar Pradesh, India, with readiness for field travel and flexible working hours as per operational requirements.
• Candidates should demonstrate integrity, resilience under pressure, and adherence to legal and ethical standards in all recovery activities.
• A valid DRA certification and familiarity with local languages and regional geography in Uttar Pradesh will be considered an advantage.