Domestic Telesales Executive

SHARDA CONSULTANCY SERVICES; Dadri; On-site; INR 240,000 - 420,000; Full time

Job summary

SHARDA CONSULTANCY SERVICES is seeking a motivated Domestic Telesales Executive to join our BPO team. The role focuses on engaging customers and promoting health insurance, loans, and investment opportunities through outbound calls.

The ideal candidate has strong English communication skills, can thrive in a fast-paced setting, and is customer-oriented. Freshers with good communication are encouraged to apply, with opportunities for professional development in a supportive environment.

Qualifications

• Strong communication skills in English, both verbal and written.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Customer-oriented mindset with a passion for delivering excellent service.
• Freshers with good communication skills are encouraged to apply.

Responsibilities

• Conduct outbound calls to promote health insurance products, loans, and investment opportunities.
• Provide exceptional customer support by addressing inquiries and resolving issues promptly.
• Build and maintain strong relationships with customers to ensure repeat business and customer loyalty.
• Meet and exceed sales targets while adhering to company policies and procedures.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Collaborate with team members to share best practices and improve overall performance.

Skills

English communication

Freshers welcome

Customer service mindset

Multitasking

Telesales exposure

Job description

We are seeking a motivated Domestic Telesales Executive to join our dynamic team in the BPO sector. This role is ideal for individuals who are passionate about customer service and have a keen interest in health insurance sales, loans, and investments. As a Domestic Telesales Executive, you will be responsible for engaging with customers, understanding their needs, and providing them with suitable solutions. You will play a crucial role in enhancing customer satisfaction and driving sales through effective communication and relationship-building skills.

Key Responsibilities:

• - Conduct outbound calls to potential customers to promote health insurance products, loans, and investment opportunities.


• - Provide exceptional customer support by addressing inquiries and resolving issues promptly.


• - Build and maintain strong relationships with customers to ensure repeat business and customer loyalty.


• - Meet and exceed sales targets while adhering to company policies and procedures.


• - Maintain accurate records of customer interactions and sales activities in the CRM system.


• - Collaborate with team members to share best practices and improve overall performance.

Required Skills:

• - Strong communication skills in English, both verbal and written.


• - Ability to work in a fast-paced environment and handle multiple tasks efficiently.


• - Customer-oriented mindset with a passion for delivering excellent service.


• - Previous experience in customer support or telesales is a plus, but freshers with good communication skills are also encouraged to apply.

Join us for an exciting opportunity to grow your career in the BPO industry. We offer a supportive work environment and opportunities for professional development.