Documentation Tools Manager

United States Digital Space LLC; Bengaluru; Hybrid; INR 4,000,000 - 6,000,000; Full time

Job summary

the company seeks a seasoned manager to lead the Documentation Tools team within the Builder Experience department. You will report to the Information Development Director and guide engineers supporting help.the company.com and developer.the company.com, while driving content strategy and documentation initiatives.

Ideal candidates bring 10+ years as frontend engineers, 3+ years of leadership, and deep cloud experience.

Qualifications

• 10+ years of experience as an engineer with significant frontend experience.
• 3+ years of experience building and leading a team of engineers.
• Deep understanding of at least 1 major cloud provider (AWS/Azure/GCP)
• 3+ years of technical management experience.

Responsibilities

• Lead a team of engineers responsible for building and maintaining the help.the company.com and developer.the company.com content sites.
• You’ll lead the adoption of AI across your team’s day-to-day deliverables, integrating it thoughtfully to improve your internal stakeholder’s productivity, quality, and speed.
• Work closely with the Doc Tools leads to develop and implement our roadmap.
• Recruit great engineers to accelerate our work.
• Mentor, retain, and develop engineers as they advance in their own careers.
• Establishing clear priorities, expectations, and accountability for individuals and team
• Collaborate with the Doc Tools leads to assist in delivering projects on the Builder Experience roadmap.

Skills

Team leadership

AI integration

Frontend engineering

CI/CD tooling

Distributed teams

Education

Bachelor's in CS

Tools

GitHub Copilot

Codex

Claude

GitHub

CircleCI

Vercel

Artifactory

Job description

**Secure Every Identity, from AI to Human

**Identity is the key to unlocking the potential of AI. the company secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

We are looking for a manager to lead the Documentation (Doc) Tools team supporting the Builder Experience department. Reporting to the Information Development Director, you will be leading a team of engineers who support the help.the company.com and developer.the company.com sites as well as the teams who contribute and create content for those sites (Information Development, Builder Advocacy, and Content Strategy).

What you’ll be doing

• Lead a team of engineers responsible for building and maintaining the help.the company.com and developer.the company.com content sites.

• You’ll lead the adoption of AI across your team’s day-to-day deliverables, integrating it thoughtfully to improve your internal stakeholder’s productivity, quality, and speed.

• Work closely with the Doc Tools leads to develop and implement our roadmap.

• Recruit great engineers to accelerate our work.

• Mentor, retain, and develop engineers as they advance in their own careers.

• Establishing clear priorities, expectations, and accountability for individuals and team

• Collaborate with the Doc Tools leads to assist in delivering projects on the Builder Experience roadmap.

What you’ll bring to the role

• Have managed software engineering teams with end-to-end ownership over their technical stack and production performance.

• Hands-on experience with AI-assisted development tools such as GitHub Copilot, Codex and Claude, with the ability to integrate them effectively into day-to-day engineering workflows.

• Are excited to build an amazing product - and believe the best way to do so is by leading and empowering engineers.

• Are familiar with CI/CD tools such as GitHub, CircleCI, Vercel and Artifactory.

• Have successfully built high-performing engineering teams.

• Have opinions on topics like build tooling, CI/CD pipelines and technical debt.

• Are comfortable leading geographically distributed teams.

• Thrive on autonomy, and use it to get stuff done.

Desired knowledge

• Experience working with a documentation team.

• Knowledge of DITA, documentation tools, and writer processes.

• Localization experience.

Required education and experience:

• 10+ years of experience as an engineer with significant frontend experience.

• 3+ years of experience building and leading a team of engineers.

• Deep understanding of at least 1 major cloud provider (AWS/Azure/GCP)

• 3+ years of technical management experience.

• Bachelor's in CS, or equivalent

#LI-Hybrid#P5782

The the company Experience

• Supporting Your Well-Being

• Driving Social Impact

• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

the company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding pleaseuse this Form to request an accommodation.

Notice for New York City Applicants & Employees: the company may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, pleaseclick here to view our full NYC AEDT Notice.