Documentation Tools Manager

Triwill Group; Bengaluru; On-site; INR 4,500,000 - 7,500,000; Full time

Job summary

Okta Bengaluru is seeking a seasoned engineering leader to head the Documentation Tools team within the Builder Experience program. You will oversee a team of engineers maintaining help.okta.com and developer.okta.com, while driving AI-enabled improvements to stakeholder workflows.

You will mentor engineers, define roadmaps, and recruit top talent. The role requires strong frontend experience, cloud know-how, and a track record of leading distributed teams in a fast-paced environment.

Qualifications

• Managed software engineering teams with end-to-end ownership of their stack.
• Hands-on experience with AI-assisted development tools and integrating them into workflows.
• Familiar with CI/CD tools and building high-performing teams.

Responsibilities

• Lead a team of engineers for help.okta.com and developer.okta.com content sites.
• Drive AI adoption to improve productivity, quality, and speed.
• Collaborate with Doc Tools leads to deliver on Builder Experience roadmap.
• Recruit engineers and mentor them.
• Establish priorities, expectations, and accountability.
• Collaborate on cross-team projects.

Skills

Engineering leadership

AI tools

CI/CD

Team mentorship

Distributed teams

Product mindset

Education

Bachelor's in CS

Frontend engineering

3+ years leading teams

Tools

GitHub Copilot

Codex

Claude

GitHub

CircleCI

Vercel

Artifactory

Job description

Description:

Secure Every Identity, from AI to HumanIdentity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

We are looking for a manager to lead the Documentation (Doc) Tools team supporting the Builder Experience department. Reporting to the Information Development Director, you will be leading a team of engineers who support the help.okta.com and developer.okta.com sites as well as the teams who contribute and create content for those sites (Information Development, Builder Advocacy, and Content Strategy).

What you’ll be doing

• Lead a team of engineers responsible for building and maintaining the help.okta.com and developer.okta.com content sites.
• You’ll lead the adoption of AI across your team’s day-to-day deliverables, integrating it thoughtfully to improve your internal stakeholder’s productivity, quality, and speed.
• Work closely with the Doc Tools leads to develop and implement our roadmap.
• Recruit great engineers to accelerate our work.
• Mentor, retain, and develop engineers as they advance in their own careers.
• Establishing clear priorities, expectations, and accountability for individuals and team
• Collaborate with the Doc Tools leads to assist in delivering projects on the Builder Experience roadmap.

What you’ll bring to the role

• Have managed software engineering teams with end-to-end ownership over their technical stack and production performance.

• Hands-on experience with AI-assisted development tools such as GitHub Copilot, Codex and Claude, with the ability to integrate them effectively into day-to-day engineering workflows.

• Are excited to build an amazing product - and believe the best way to do so is by leading and empowering engineers.
• Are familiar with CI/CD tools such as GitHub, CircleCI, Vercel and Artifactory.
• Have successfully built high-performing engineering teams.
• Have opinions on topics like build tooling, CI/CD pipelines and technical debt.
• Are comfortable leading geographically distributed teams.
• Thrive on autonomy, and use it to get stuff done.

Desired knowledge

• Experience working with a documentation team.
• Knowledge of DITA, documentation tools, and writer processes.
• Localization experience.

Required education and experience:

• 10+ years of experience as an engineer with significant frontend experience.
• 3+ years of experience building and leading a team of engineers.
• Deep understanding of at least 1 major cloud provider (AWS/Azure/GCP)
• 3+ years of technical management experience.
• Bachelor's in CS, or equivalent

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