Documentation Officer

Common Service Centres (CSC); New Delhi; On-site; INR 420,000 - 600,000; Part time

Job summary

Common Service Centres (CSC) invites applications for a Documentation Officer to ensure accurate, timely, and well-structured documentation of Tele-Law programme activities, supporting data management and reporting.

The role requires 3-6 years in government documentation, fluency in Hindi and English, and strong MS Office skills to prepare reports, dashboards, and case studies. The contract is consultancy for one year with possible extension.

Qualifications

• Graduate/Postgraduate in a related field; BA/MA preferred.
• 3-6 years of experience in documentation/reporting in a government setup.
• Fluent in both Hindi and English (written and spoken).

Responsibilities

• Prepare and maintain daily/weekly/monthly reports and records.
• Verify data from field teams for accuracy and completeness.
• Coordinate with State teams, VLEs, and stakeholders for timely submissions.
• Document case studies, best practices, and programme impact.
• Maintain digital records, trackers, and document repositories.
• Assist in preparing presentations, dashboards, and review materials.
• Prepare monthly/quarterly/annual reports.

Skills

Strong writing

MS Office

Attention to detail

Coordination

Time management

Multi-tasking

Understanding of government programmes

Education

BA/MA in English, Management, or Communications

Job description

Role Overview:

The Documentation Officer will be responsible for ensuring accurate, timely, and well-structured documentation of Tele-Law programme activities. The role supports data management, reporting, and knowledge sharing to strengthen programme implementation and review.

Key Responsibilities:

• Reporting & Documentation: Prepare and maintain daily/weekly/monthly reports, briefs, and records
• Data Management: Verify and validate data received from field teams; ensure accuracy and completeness
• Coordination: Follow up with State teams, VLEs, and stakeholders for timely data submission
• Case Studies: Document success stories from the field , best practices, and programme impact
• Record Management: Maintain organized digital records, trackers, and document repositories
• Review Support: Assist in preparation of presentations, dashboards, and review materials.
• Preparation of Reports : Monthly/Quarterly/Annual

Qualifications & Experience:

• Graduate/Postgraduate (preferred: BA/MA (English) , Management, Communications, or related field)
• 3-6 years of experience in documentation/reporting roles in a Government office set up
• Fluent in both Hindi/English (written and spoken)

Skills Required:

• Strong writing and documentation skills
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Attention to detail and data accuracy
• Good coordination and time management skills
• Ability to handle multiple tasks and meet deadlines
• Basic understanding of government/development programmes preferred,

Terms of engagement:

• The nature and terms of engagement will be a consultant with a contract period for one

year extendable subjected to performance and extension of the project.

• This contract/ service shall not amount to any employment obligation on a regular basis in the future.