Program Associate Documentation

Arthan; Mumbai; On-site; INR 500,000 - 700,000; Full time

Job summary

Arthan in Mumbai is seeking a detail-oriented professional to support documentation and reporting functions across various social impact programs. The ideal candidate will have experience in creating high-quality reports, presentations, and communication materials that reflect program outcomes.

The role requires strong analytical skills and the ability to manage multiple priorities while working closely with program teams to transform insights into compelling narratives. Proficiency in Microsoft Office Suite is essential, as well as exceptional written communication skills in English.

Qualifications

• 2–5 years of experience in documentation, reporting, research, or program support roles.
• Excellent written and verbal communication skills in English.
• Proficiency in Hindi is preferred.

Responsibilities

• Develop project reports, concept notes, and presentations.
• Prepare internal reports for leadership and stakeholders.
• Conduct secondary research and synthesize information.
• Support data analysis and visualization for reporting.
• Develop case studies and impact narratives.

Skills

Writing skills

Analytical skills

Coordination skills

Attention to detail

Education

Bachelor's or Master's degree in Social Sciences, Development Studies, Communications, or related fields

Tools

Microsoft Office Suite

Job description

(Mumbai | Full-time)

About the Role

We are looking for a detail‑oriented professional to support documentation, reporting, and knowledge management functions across multiple social impact programs. The role involves developing high‑quality reports, presentations, case studies, and communication materials that capture program learnings, progress, and impact.

This position is ideal for someone with strong writing, analytical, and coordination skills who enjoys working closely with program teams and transforming field insights into compelling narratives.

Key Responsibilities

• Develop project reports, concept notes, presentations, and other program documentation.
• Prepare internal reports and updates for leadership and stakeholders.
• Conduct secondary research and synthesize information from multiple sources.
• Support data analysis, interpretation, and visualization for reporting purposes.
• Develop case studies, success stories, and impact narratives.
• Coordinate with cross‑functional teams to gather information and ensure timely documentation.
• Maintain high standards of quality, accuracy, and consistency across all documentation outputs.

Ideal Candidate Profile

• Bachelor's or Master's degree in Social Sciences, Development Studies, Communications, Public Policy, or related fields.
• 2–5 years of experience in documentation, reporting, research, communications, or program support roles.
• Excellent written and verbal communication skills in English; proficiency in Hindi is preferred.
• Strong analytical and quantitative skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to manage multiple priorities and work within deadlines.
• Strong attention to detail and stakeholder coordination skills.

Location

Mumbai (with occasional travel as required)