Director — Students’ Welfare (DSW)

Chandigarh University; Mohali; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

Chandigarh University in Mohali seeks an accomplished Director - Students' Welfare to lead the university's student support, wellbeing, and engagement ecosystem on a comprehensive, fair, and accountable basis. The role oversees grievance redressal, counselling, discipline, clubs, and engagement programmes, shaping policies and driving a safe, inclusive campus environment for students and staff alike.

Ideal candidates bring 18+ years in higher education administration with 5+ years in senior

Qualifications

• Master's degree with minimum 65% marks from a recognized university.
• Ph.D. preferred in Management, Psychology, Social Sciences, or related disciplines.
• Minimum 18 years of experience in higher education administration, student affairs, or student services.
• At least 5 years in a senior leadership role such as Dean Students' Welfare, Director Student Affairs, or equivalent.

Responsibilities

• Provide strategic oversight of student welfare, wellbeing services, grievance redressal, discipline, and engagement programmes.
• Strengthen student grievance management framework ensuring transparency and timeliness.
• Administer student conduct and discipline framework with fairness and compliance.
• Lead development and oversight of student clubs, societies, leadership platforms, and community involvement.
• Collaborate with university leadership to design policies that enhance campus life and culture.

Skills

Strategic leadership

Integrity

Crisis management

Stakeholder trust

Data-driven decision making

Education

Master's Degree with 65% marks

Ph.D. preferred in Management, Psychology, Social Sciences

18 years of higher education administration experience

5+ years in senior leadership roles (Dean/Director level)

Job description

Role Purpose

The Director - Students' Welfare (DSW) provides strategic leadership for the university's student support, wellbeing, and engagement ecosystem. The role ensures that institutional systems governing student grievance redressal, discipline, counselling, and co-curricular engagement operate with fairness, efficiency, and accountability. The Director plays a central role in fostering a safe, inclusive, and student-centred campus environment, strengthening student trust while contributing to improved student satisfaction, engagement, and campus experience outcomes.

The role provides functional oversight for teams responsible for:

• Student grievance redressal
• Student counselling and wellbeing services
• Discipline administration
• Student clubs and societies governance
• Student engagement programmes

Key Responsibilities

1. Student Welfare & Wellbeing Leadership Provide strategic oversight of institutional mechanisms supporting student wellbeing, counselling services, and welfare programmes, ensuring accessible and responsive support systems.

2. Grievance Redressal & Student Trust Strengthen the university’s student grievance management framework, ensuring complaints are addressed with transparency, timeliness, and procedural fairness.

3. Discipline Governance Administer the university’s student conduct and discipline framework, ensuring compliance with institutional policies and maintaining a fair and respectful campus environment.

4. Student Engagement Ecosystem Lead the development and oversight of student clubs, societies, and leadership platforms that promote extracurricular, leadership development, and community participation.

5. Institutional Collaboration & Policy Development Work collaboratively with university leadership and academic units to design and implement policies that enhance student welfare, campus life, and institutional culture.

Leadership Expectations

The Director Students' Welfare must demonstrate:

• Strategic leadership in student affairs and campus governance
• Integrity, fairness, and strong ethical standards
• Effective crisis management and decision-making capability
• Ability to build trust with students, faculty, parents, and administrators
• Data-driven management of student welfare systems

Educational Qualification

• Master's Degree with minimum 65% marks from a recognized university.
• Ph.D. preferred in Management, Psychology, Social Sciences, or related disciplines.
• Minimum 18 years of experience in higher education administration, student affairs, or student services.
• At least 5 years in a senior leadership role such as:
• Dean Students' Welfare
• Director Student Affairs
• Associate Dean Students' Welfare
• Equivalent administrative leadership role in a recognized university.