Director - SCM 3

Genpact; Gurugram District; Hybrid; INR 2,000,000 - 6,000,000; Full time

Job summary

Genpact in India is seeking a Director - SCM to lead end-to-end supply chain management for key clients, ensuring SLA adherence and continuous improvement.

You will collaborate with clients on transformation, guide cross-functional teams, and support pre-sales and solution development in a fast-moving, innovation-driven environment.

Qualifications

• Bachelors in business, engineering, logistics or SCM.
• Masters in operations management preferred.
• Experience in end-to-end SCM and process improvement.

Responsibilities

• Manage delivery of end-to-end SCM processes for key clients.
• Ensure SLA adherence, quality, and continuous improvement.
• Collaborate with clients on transformation and innovation.
• Lead cross-functional teams and drive operational efficiency.
• Support pre-sales and solution development efforts.

Skills

Business Analysis

Contract Management

Customer Care

Financial Management

Policy Governance and Risk Management

Process Orchestration

Procurement Analytics

Program Management

Project Management

Risk Management

Sourcing Strategy

Strategic Planning

Supplier Management

Supply Chain Management (SCM)

Supply Chain Planning (SCP)

Education

Bachelors - Business Administration

Bachelors - Industrial Engineering

Bachelors - Logistics

Bachelors - Supply Chain Management

Masters - Operations Management

Tools

SAP Ariba

SAP S/4HANA Sourcing and Procurement

Job description

Director - SCM

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities Manage delivery of end-to-end SCM processes for key clients. Ensure SLA adherence, quality, and continuous improvement. Collaborate with clients on transformation and innovation. Lead cross-functional teams and drive operational efficiency. Support pre-sales and solution development efforts.

Qualifications

Bachelors - Business Administration, Bachelors - Industrial Engineering, Bachelors - Logistics, Bachelors - Supply Chain Management, Masters - Operations Management

Certifications

Certified Professional Services Marketer (CPSM) - Society for Marketing Professional Services (SMPS), Chartered Institute of Procurement and Supply (CIPS - UK and India) - Chartered Institute of Procurement and Supply (CIPS), SAP Certified Application Associate- SAP Ariba Sourcing - SAP, SAP Certified Application Associate - SAP S/4HANA Sourcing and Procurement - SAP

Required Skills

Business Analysis, Contract Management, Customer Care, Financial Management, Policy Governance and Risk Management, Process Orchestration, Procurement Analytics, Program Management, Project Management, Risk Management, Sourcing Strategic Thinking, Strategic Planning, Supplier Management, Supply Chain Management (SCM), Supply Chain Planning (SCP)

Language

English

Language Proficiency -

Proficient - C2

Job Type

Regular

Remote Type -

Hybrid

Work Shift -

Day Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.