Director - Product Design

SPRINKLR; India; On-site; INR 3,000,000 - 4,500,000; Full time

Job summary

SPRINKLR is seeking a Director of Product Design to lead and scale high-performing design teams in a fast-paced environment. This role is crucial for aligning design initiatives with organizational goals and fostering innovation through strategic design direction.

The ideal candidate will integrate design systems with advanced AI capabilities, oversee design operations, and mentor design talent. A minimum of 8-10 years in product design management is required, along with a passion for user experience and emerging technologies.

Qualifications

• Ability to think strategically and execute tactically in design management.
• Experience in aligning design efforts with business objectives and user needs.
• Proven skill in leading and inspiring cross-functional teams for collaboration.

Responsibilities

• Develop and execute design strategies that align with business objectives.
• Lead the creation of AI-driven user experiences to engage users.
• Manage day-to-day design team operations for optimal performance.

Skills

Strategic and Tactical Expertise

Cross-Functional Leadership

Passion for User Experience

Creative Problem-Solving

Exceptional Communication Skills

Adaptability and Agility

Stakeholder Engagement

Education

8-10 years of experience in product design management

Job description

As a Director of Product Design at Sprinklr, your role is crucial in leading and scaling high‑performing design teams within a fast‑paced, innovative environment. You will be responsible for driving the strategic direction of design efforts, developing next‑generation software solutions, and integrating design systems with advanced AI capabilities. Reporting to the Head of Product Design, you will collaborate with senior product, engineering, and business leaders to align design initiatives with organizational goals, promote a culture of design excellence, and enhance the overall impact of the design function across the company.

Key Responsibilities

• Set Strategic Design Direction: Develop and execute design strategies that align with business objectives and foster product innovation.
• Enhance AI‑Powered User Experiences: Lead the creation of cutting‑edge, AI‑driven user experiences to engage and delight users.
• Mentor and Develop Talent: Provide strategic mentorship and guidance to design teams, supporting individual growth and development.
• Oversee Design Operations: Manage day‑to‑day design team operations to ensure optimal performance and alignment with goals.
• Drive Cross‑Functional Collaboration: Partner with senior product and engineering leaders to shape product strategy and design outcomes.
• Communicate with Executive Leadership: Clearly communicate design challenges, opportunities, and solutions to executive leadership for alignment and support.
• Manage Design Resources: Allocate design resources, manage capacity, address roadblocks, and ensure timely delivery of high‑quality design work.
• Inspire Innovation: Utilize your design management experience to inspire and challenge the design team, encouraging creativity and innovation.
• Champion a Unified Design Vision: Align cross‑functional teams around a cohesive design vision to integrate design, product, and development efforts seamlessly.

Qualifications Required

• Strategic and Tactical Expertise: Ability to think strategically and execute tactically in design management.
• Business Alignment: Experience in aligning design efforts with business objectives and user needs.
• Cross‑Functional Leadership: Proven skill in leading and inspiring cross‑functional teams for collaboration and innovation.
• Passion for User Experience: Commitment to delivering exceptional user experiences and enterprise solutions.
• Interest in AI and Emerging Technologies: Strong interest in leveraging AI and emerging technologies for design enhancements.
• Comprehensive Design Process Understanding: Proficiency in the end‑to‑end design process, from concept to delivery.
• Creative Problem‑Solving: Exceptional problem‑solving skills with a focus on creative thinking for business challenges.
• Exceptional Communication Skills: Effective communication of complex design concepts to various stakeholders, including executive leadership.
• Adaptability and Agility: Ability to thrive in a fast‑paced, dynamic environment, managing multiple priorities effectively.
• Extensive Software Design Experience: Significant experience in building and shipping software with a sound understanding of design's technical aspects.
• Stakeholder Engagement: Experience working directly with stakeholders and end users to inform and refine design decisions.
• Leadership Experience: Minimum 8‑10 years of experience in product design management or a similar leadership role.