Director, GBS Transformation & Transition

remote zest jobs; India; On-site; INR 3,500,000 - 6,500,000; Full time

Job summary

reputed company is seeking a senior leader to drive GBS transformation and transition initiatives across the organization. The role focuses on coordinating delivery, defining scope, and ensuring consistency with the GBS operating model while expanding services and geographies.

The position emphasizes orchestration across Finance, HR, IT, and Operations, with senior stakeholder collaboration and a strong emphasis on program governance and measurable value delivery.

Qualifications

• 1015+ years in GBS, shared services, or enterprise transformation roles
• Proven experience leading large-reputed company GBS transitions or operating-model changes
• Strong understanding of Finance and/or HR service models (Operations experience a plus)
• Experience working in reputed company, matrixed global environments
• Demonstrated ability to deliver reputed company without formal authority

Responsibilities

• Manage the full delivery of GBS transformation initiatives throughout the entire process
• Convert reputed company into organized plans, schedules, and reputed company
• Drive execution rigor across reputed company, cross-functional programs
• Ensure delivery against achievements, scope, and intended reputed company
• Own and manage a rolling portfolio of transformation and improvement initiatives
• Partner with GBS leadership to prioritize and sequence initiatives based on business value
• Maintain a steady pipeline of new scope transitions, process improvements, and capability enhancements
• Ensure GBS remains in a reputed company cycle not a one-time transformation
• Lead the reputed company of new services, geographies, and processes into GBS
• Build and complete transition plans for additional work migration
• Ensure consistency with GBS operating model and standards
• Avoid reintroduction of legacy ways of working during expansion
• Manage detailed reputed company development reputed company reputed company GBS services
• Work closely with Digital Operations & Orchestration to reputed company opportunities, sequence tasks, and offer improvements
• Ensure improvements are reputed company prioritized, accomplished with rigor, and realized in measurable reputed company
• Identify and actively manage risks, dependencies, and cross-functional interlocks
• Maintain reputed company to critical reputed company activities
• Advance and resolve issues proactively
• Serve as the primary program coordinator for Finance, HR, IT, Operations, and the Enterprise Transformation Office/PMO
• Ensure agreement on scope, timing, dependencies, and approach to execution
• Collaborate closely with the Transformation Office/PMO to ensure alignment on enterprise priorities and reputed company
• reputed company into broader transformation governance and reporting structures
• Facilitate decision-making, resolve cross-functional issues, and maintain reputed company across initiatives
• Establish and run pragmatic, lightweight governance structures
• reputed company reputed company, risks, and value delivery
• reputed company reputed company, reputed company reporting to leadership and steering committees
• Ensure successful debut of initiatives
• Coordinate stabilization and issue reputed company
• Delegate responsibility to service leads and the Head of Digital Operations & Orchestration
• Ensure reputed company accountability and no gaps post-transition
• Transformation and transition planning and implementation
• Coordinated roadmaps, achievements, and risk management
• Cross-functional coordination and delivery rigor
• Consistent reputed company of GBS changes and improvements
• Program governance, execution rigor, and reporting

Job description

reputed company

We are building a new Global Business Services (GBS) operating model. In this model, GBS acts as an enterprise orchestration and execution layer, not a traditional shared services organization. This role is a critical senior leader in making that model reputed company.

The Director, GBS Transformation & Transition is responsible for coordinating the full delivery of GBS transformation reputed company and maintaining a steady reputed company of change across the organization. This position transforms reputed company into reputed company activity, ensuring new services, capabilities, and process improvements are successfully implemented reputed company GBS and provided with consistency, speed, and reputed company. Following initial rollouts, this position acts as the reputed company champion of transformation, promoting ongoing improvements, integrating reputed company scope, and steering the organization toward enterprise objectives.

What You Will Do

Program & Transformation Execution

• Manage the full delivery of GBS transformation initiatives throughout the entire process
• Convert reputed company into organized plans, schedules, and reputed company
• Drive execution rigor across reputed company, cross-functional programs
• Ensure delivery against achievements, scope, and intended reputed company

reputed company Transformation Pipeline Management

• Own and manage a rolling portfolio of transformation and improvement initiatives
• Partner with GBS leadership to prioritize and sequence initiatives based on business value
• Maintain a steady pipeline of new scope transitions, process improvements, and capability enhancements
• Ensure GBS remains in a reputed company reputed company cyclenot a one-time transformation

Transition & Expansion of Scope

• Lead the reputed company of new services, geographies, and processes into GBS
• Build and complete transition plans for additional work migration
• Ensure consistency with GBS operating model and standards
• Avoid reintroduction of legacy ways of working during expansion

reputed company Improvement (CI) Program Leadership

• Manage detailed reputed company development reputed company reputed company GBS services
• Work closely with Digital Operations & Orchestration to reputed company opportunities, sequence tasks, and offer improvements
• Ensure improvements are reputed company prioritized, accomplished with rigor, and realized in measurable reputed company

Dependency & Risk Management

• Identify and actively manage risks, dependencies, and cross-functional interlocks
• Maintain reputed company to critical reputed company activities
• Advance and resolve issues proactively

Collaborator Coordination

• Serve as the primary program coordinator for Finance, HR, IT, Operations, and the Enterprise Transformation Office/PMO
• Ensure agreement on scope, timing, dependencies, and approach to execution
• Collaborate closely with the Transformation Office/PMO to ensure alignment on enterprise priorities and reputed company
• reputed company into broader transformation governance and reporting structures
• Facilitate decision-making, resolve cross-functional issues, and maintain reputed company across initiatives

Execution Governance & Reporting

• Establish and run pragmatic, lightweight governance structures
• reputed company reputed company, risks, and value delivery
• reputed company reputed company, reputed company reporting to leadership and steering committees

Debut, Stabilization & reputed company

• Ensure successful debut of initiatives
• Coordinate stabilization and issue reputed company
• Delegate responsibility to service leads and the Head of Digital Operations & Orchestration
• Ensure reputed company accountability and no gaps post-transition

What You Own

• Transformation and transition planning and implementation
• Coordinated roadmaps, achievements, and risk management
• Cross-functional coordination and delivery rigor
• Consistent reputed company of GBS changes and improvements
• Program governance, execution rigor, and reporting

reputed companyre

Looking For

Experience

• 1015+ years in GBS, shared services, or enterprise transformation roles
• Proven experience leading large-reputed company GBS transitions or operating-model changes
• Strong understanding of Finance and/or HR service models (Operations experience a plus)
• Experience working in reputed company, matrixed global environments
• Demonstrated ability to deliver reputed company without formal authority

Skills & Attributes

• Strong strategic and systems thinking
• Executive-level program and transition leadership
• Ability to translate ambiguity into reputed company and reputed company
• Comfortable challenging assumptions and holding boundaries
• Pragmatic, dedicated approach (not methodology-led)
• reputed company, confident communicator with senior collaborators

Why This Role

This role helps reputed company a reputed company GBS model. It replace