Director - ERP Data Analytics, AI & Automation Platform

GlaxoSmithKline; Bengaluru; On-site; INR 4,500,000 - 7,000,000; Full time

Job summary

GlaxoSmithKline seeks a Director of ERP Data Analytics, AI & Automation Platform in Bengaluru. Lead global ERP analytics, data provisioning and automation initiatives, shaping strategy and delivering trusted data, insights and business value across the ERP landscape.

Responsibilities include defining roadmaps, modernizing analytics campuses, governing data and implementing AI solutions, with strong emphasis on SAP/Power BI ecosystems and regulatory compliance.

Qualifications

• 18+ years of ERP, Data & Analytics, AI, Automation or Enterprise Technology leadership.
• 5+ years leading ERP/data/AI platforms with global teams.
• Experience with SAP ECC and/or S/4HANA transformation and analytics modernization.
• Strong knowledge of SAP BW, SAC, Datasphere, BDC and Power BI.
• Experience driving AI, Generative AI, Conversational AI and automation.

Responsibilities

• Provide strategic direction for ERP Data Analytics and AI platforms.
• Define platform strategy, roadmap and operating model.
• Lead ERP analytics modernization and adoption of SAP BW/4HANA, SAC, Datasphere, DSP, BDC and Power BI.
• Own architecture, governance and lifecycle management for analytics & AI platforms.
• Establish trusted data products with quality and single source of truth.
• Drive AI & automation adoption including SAP BPA and Conversational AI.
• Ensure data governance, privacy, cyber security and regulatory compliance.
• Oversee platform operations, DevOps, performance and reliability.
• Manage budgets, vendors and executive stakeholder alignment.

Skills

Agile Methodology

Data Visualization

Generative AI

Platform Development

Product Roadmapping

User Experience (UX)

Data Governance

Usability Testing

User Needs Analysis

Tools

SAP BW/4HANA

SAP BusinessObjects

SAP Analytics Cloud (SAC)

SAP Datasphere (DSP)

SAP Business Data Cloud (BDC)

Power BI

SAP BPA

SAP Joules

Job description

GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

The Director, ERP Data Analytics, AI & Automation Platform is accountable for the strategy, governance, delivery and operational performance of GSK's ERP data, analytics, AI and automation platforms. The role leads the teams responsible for ERP analytics, data provisioning, visualization, conversational AI and intelligent automation and enterprise reporting capabilities, ensuring these capabilities enable trusted data, actionable insights, operational efficiency and business value across the ERP landscape.

• SAP BW and BW/4HANA
• SAP BusinessObjects, Analysis for Office and Lumira
• SAP Business Data Cloud (BDC)
• SAP Analytics Cloud (SAC)
• SAP Datasphere (DSP)
• Power BI
• Conversational AI for ERP data and insights
• SAP Business Process Automation (SAP BPA)
• ERP-focused AI and intelligent automation capabilities
• SAP Joules

The role provides leadership across ERP Data Analytics and ERP AI & Automation teams and is accountable for platform strategy, service delivery, architecture, governance, technology lifecycle management, vendor management and continuous innovation.

Key Responsibilities

• Lead the ERP Data Analytics, AI & Automation Platform, providing strategic direction, people leadership and operational accountability across analytics, data provisioning, visualization, conversational AI and automation capabilities.
• Define and execute the platform strategy, roadmap and operating model, ensuring alignment with ERP transformation, enterprise data strategy, AI priorities and business objectives.
• Lead ERP analytics and data platform modernization, including ECC to S/4HANA transformation initiatives and the adoption of SAP BW/4HANA, SAP Business Data Cloud, SAP Analytics Cloud, SAP Datasphere and Power BI.
• Own the architecture, governance and lifecycle management of ERP analytics, data and AI platforms, ensuring scalable, secure and sustainable solutions.
• Establish trusted, governed and reusable data products, ensuring data quality, integration, semantic consistency and a single source of truth across enterprise reporting and analytics.
• Drive the adoption of AI, Conversational AI and Intelligent Automation capabilities, including SAP Business Process Automation, delivering measurable business value, productivity gains and enhanced user experiences.
• Ensure compliance with data governance, privacy, cyber security, audit, regulatory and pharmaceutical industry requirements, including validated systems and data integrity standards.
• Oversee platform operations and service delivery, driving engineering excellence through DevOps, automation, performance optimization, service reliability and continuous improvement.
• Partner with business leaders, ERP product teams and enterprise stakeholders to shape demand, prioritize investments and maximize adoption and value realization from analytics, AI and automation capabilities.
• Manage platform budgets, strategic vendors and delivery partners, providing executive oversight of performance, risks, financials and strategic outcomes.

Minimum Level of Job-Related Experience Required

18+ years of experience in ERP, Data & Analytics, AI, Automation or Enterprise Technology roles, including leadership of global teams, business-critical platforms and large-scale transformation initiatives. 5+ years of leadership experience managing enterprise data, analytics, AI, automation or ERP platform teams, including people, budgets, vendors and strategic roadmaps. Proven experience defining and executing technology strategies, operating models and multi-year transformation roadmaps aligned to business objectives. Strong experience leading SAP ECC and/or S/4HANA environments, including ERP transformation, analytics modernization and enterprise data platform initiatives. Deep knowledge of enterprise analytics and data platforms, including SAP BW, BW/4HANA, SAP Analytics Cloud (SAC), SAP Datasphere (DSP), SAP Business Data Cloud (BDC), Power BI or equivalent technologies. Experience driving AI, Generative AI, Conversational AI and Intelligent Automation capabilities, including governance, enterprise adoption and value realization. Strong understanding of data governance, enterprise architecture, cyber security, privacy, risk management, audit and regulatory compliance within large global organizations. Proven experience managing strategic vendors, managed service providers and multi-million-dollar technology budgets, with accountability for service delivery and business outcomes. Demonstrated ability to lead geographically distributed teams and collaborate effectively across regions, cultures and business functions, preferably within global pharmaceutical, healthcare or other highly regulated industry environments. Strong executive communication and stakeholder management skills, with the ability to influence senior business and technology leaders, drive alignment and build consensus across complex organizations.

JobRelated Experience sections above that are required for the job.

JobRelated Experience sections above that are required for the job.

• SAP certifications in SAP BW/4HANA, SAP Analytics Cloud (SAC), SAP Datasphere, SAP Business Data Cloud (BDC), SAP S/4HANA or SAP BTP preferred.
• Microsoft certifications in Azure Data & AI, Power BI, Data Engineering or AI solutions preferred.
• Agile, Scrum, SAFe, PMP or equivalent project/program management certifications desirable.
• ITIL Foundation (or higher) certification and experience operating enterprise-scale service management models preferred.
• AI, Cloud, Enterprise Architecture or Data Governance certifications desirable.

Skills

Agile Methodology, Customer Feedback Management, Data Governance, Data Visualization, Feature Prioritization, Generative AI, Platform Development, Product Design, Product Development, Product Lifecycle Management (PLM), Product Roadmapping, Usability Testing, User Experience (UX), User Experience (UX) Design, User Needs Analysis.

Why GSK?

Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most.

Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK: As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at [e-mail] to discuss your needs.

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We are a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive.

Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive.

We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be.

A place where they can be themselves – feeling welcome, valued and included.

Where they can keep growing and look after their wellbeing.

So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Find out more on our career site.