Director – GCC Decision Sciences & AI

GSK; Bengaluru; On-site; INR 5,500,000 - 9,000,000; Full time

Job summary

A leading pharmaceutical company in Bengaluru is seeking a strategic Director for GCC SITO Operations. This role involves managing a large team and driving innovative solutions in data science and AI/ML. Candidates should have over 16 years of experience in data analytics, strong leadership skills, and a proven ability to manage budgets and resources. The position focuses on delivering insights and ensuring compliance while fostering a culture of continuous learning and innovation. Join the company to impact health globally.

Qualifications

• 16+ years of experience in Data science / advanced analytics.
• 10+ years in managing and operating sizable teams.
• Experience with machine learning algorithms and data visualization.
• Strong leadership with experience in large, diverse teams and risk mitigation.
• Proven expertise in ML algorithms, statistics and data visualization.

Responsibilities

• Lead recruitment and manage day-to-day operations.
• Ensure timely delivery of insights and recommendations.
• Integrate cutting-edge tools and methodologies.
• Collaborate with Insights Directors and Leadership to track progress and drive program improvements.
• Lead adoption of AI/ML tools and cutting-edge analytics for omni-channel initiatives.

Skills

Data Science Management

AI/ML

Leadership

Budget Management

Data Engineering

Stakeholder Communication

Education

Bachelor’s or Master’s degree in a relevant field

Tools

Excel

R

SQL

Python

Power BI

Job description

Site Name: Bengaluru Luxor North Tower

Posted Date: Mar 16 2026

GSK is one of the world's preeminent pharmaceutical and healthcare companies. We take pride in leading a healthcare revolution. Through disruptive approaches in R&D and commercial business processes, our Data & Analytics team integrates, simplifies, and unlocks all our data. This drives innovation, decision-making, and allows us to better serve our patients, healthcare professionals, and consumers.

Are you a strategic and inventive Data Science professional along with extensive experience in managing and operating a larger team?

The Director - GCC SITO Operations will manage a larger team of 25+ individuals with strong data science and data engineering background with varied level of experience who develop and execute commercial analytics using AI/ML and data science that are fundamental in opportunity identification and prioritization, including customer targeting, segmentation, and behavioral analysis; marketing mix modeling/investment guidance; business performance drivers’ analysis, omni-channel orchestration / next best action set up and measurement of pilots and experiments.

This role requires a strategic, inquisitive mindset, technical experience in AI/ML methods, keen business acumen, and strong leadership and communication skills. Your role encompasses a variety of responsibilities, including managing a large team and budgets, driving cultural integration, stakeholder and leadership communication, cross team collaboration, lead innovation, and bringing efficiency and standardization.

Responsibilities

• Team set up: Identify the resources needs, work with stakeholders for budget approval, lead recruitment process with the recruitment team, identifying the right candidate, grade mix, etc., and onboard.
• Operations: Provide resources for ongoing business initiatives. Manage day-to-day operations including, but not limited to setting up team objectives, driving development programs and training, ensuring compliance and team utilization, managing team budget, updating score cards, etc.
• Project delivery: Ensuring timely and efficient delivery of insights and recommendations. Assign leads and mentors for junior data scientists. Mentor the team on performance and provide guidance on projects and methodology. Celebrating success, providing timely feedback, and action plans for improvements.
• Collaborate: Work closely with Insights and Analytics Directors, other Data Science directors to understand team performance, improvement areas, resource needs, etc., Regular communication to Leadership team on the program progress, wins, challenges and drive mitigation plans.
• Innovation: Lead the adoption and integration of cutting-edge tools, emerging technologies, AI/ML methods and applications on next best action, business analytics and broader omni-channel analytics to ensure they are fit for purpose within respective therapy areas.
• Continuous Learning: Stay updated on emerging trends, best practices, and new methods across commercial analytics (patient, brand, sales, marketing and payer). Share the learning with stakeholders and broader team.
• Culture: Integrate into GSK’s culture, ways of working, provide improvement ideas and driving team’s culture and make it fun.

Why you?

Basic Qualifications

• Bachelor’s or master’s degree in computer science, mathematics, statistics, health informatics, life sciences and related fields
• At least 16+ years of experience in Data science / advanced analytics
• At least 10+ years in managing and operating sizable teams
• Highly organized and extensive experience in running day-to-day operations, resource identification, allocation and ensuring quality delivery from the team
• Strong leadership skills and experience in managing larger teams with varied backgrounds and skills. Proactively identify risks and drive mitigation plans.
• Strong background in data science, including experience with machine learning algorithms, statistical analysis, and data visualization.
• Proactively identify areas for analysis, including the potential application of Gen AI and machine learning, and contribute to problem-solving
• Experience in driving innovation and efficiency
• Effective written and verbal communication skills to stakeholders and leadership.

Preferred Qualifications

• Flexible and able to adapt to changing priorities and requirements
• Strong critical thinking skills to interpret data and generate insights. Eagerness to learn and apply new methods and techniques in analytics.
• Experience in GenAI, Agentic AI, etc.
• Proficient in analytical tools and software such as Excel, R, SQL, Python, Power BI, and machine learning platforms

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK

As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.

Please contact our Recruitment Team at [e-mail] to discuss your needs.

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