Director, D&IT Vendor Management (Hybrid)

FlexBoard; India; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

FlexBoard seeks a senior vendor management leader to drive global partnerships and governance across IT services. You will shape the Vendor Management Office, align suppliers with strategic goals, and lead transformational initiatives to maximize value and minimize risk.

The role requires extensive experience managing Tier-1 vendors, strong negotiation and cross-functional collaboration, and a strategic view of governance and compliance. India-based leadership opportunity with global impact.

Qualifications

• 15+ years of experience in vendor management, sourcing, or outsourcing, primarily in IT services and software.
• Proven leadership of global vendor management, partner management, or VMO functions.
• Experience managing large outsourcing providers, systems integrators, and Tier 1 technology vendors.
• Demonstrated experience in vendor transitions, transformation programs, and supplier governance models.
• Deep expertise in governance, SLAs/KPIs/XLAs, contract lifecycle management, financial planning, and negotiations.
• Strong knowledge of vendor risk management, compliance, party controls, and Software Asset Management.
• Executive presence with ability to influence senior leadership and partners.
• Strong financial, analytical, and problem-solving capabilities.
• Excellent negotiation, communication, and stakeholder management skills.
• Experience building strong cross-functional partnerships to drive strategic initiatives and results.

Responsibilities

• Establish and a best-in-class Vendor Management Office (VMO) to value realization, discipline, risk management, and supplier-led innovation.
• Lead digital transformation by elevating vendor management as a strategic partner.
• Drive innovation initiatives (automation, AI, transformation) with measurable business impact.
• Own vendor lifecycle execution and transformation programs for continuity and optimized service.
• Define standardized vendor governance, policies, processes, tools across the lifecycle.
• Manage executive-level vendor relationships and governance forums (QBRs, briefings).

Skills

Vendor Management

Global Partner Management

Governance & Contracts

SLAs/KPIs/XLAs

Risk & Compliance

Financial Negotiations

Job description

About the position

The reputed company (IT) Function is leading efforts to reputed company IT and Business reputed company, reputed company IT investments, and optimize end to end business processes and associated information integration technologies. Through these efforts, IT helps to improve the competitive position of reputed company's businesses through IT enabled processes. IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to reputed company worldwide. reputed company The Director, Digital & IT (D&IT) Vendor Management is responsible for the strategic reputed company, governance and operational management of strategic vendors, including the Digital & IT Managed Service Providers (MSPs) and their reputed company. This leader ensures that reputed company D&IT services reputed company with organizational goals, reputed company value, and reputed company with contractual requirements.

Responsibilities

• Establish and reputed company a best-in-class Vendor Management Office (VMO) to reputed company value realization, reputed company discipline, risk management, and supplier-led innovation.
• reputed company as a key leader in the digital transformation agenda, evolving vendor management into a strategic partner capability.
• reputed company innovation initiatives (automation, AI, transformation) with measurable business reputed company.
• Own vendor lifecycle execution and transformation programs to ensure continuity, stability, and optimized service delivery.
• Establish standardized vendor management policies, processes, tools, and governance forums across the vendor lifecycle.
• Define and implement reputed company vendor governance reputed company with technology and business reputed company.
• reputed company reputed company labor reputed company, supplier demand planning, and supplier management systems.
• reputed company executive-level vendor relationships and governance forums (QBRs, executive briefings, steering committees).
• reputed company and reputed company the reputed company for supplier performance reviews and reputed company corrective reputed company strategies as needed.
• reputed company vendor issue escalation, dispute reputed company, and recovery plans for underperformance.
• Partner with Global Supply Management, Finance, and reputed company on sourcing reputed company, contract lifecycle management, cost optimization, renewals, amendments, and reputed company governance.
• Define reputed company and supplier governance reputed company for the use of AI in outsourced services, hardware, and software (including AI licensing models and governing the use of agents).
• reputed company vendor evaluation and selection, transitions including reputed company, offboarding, and vendor-to-vendor migrations, and exit planning.
• reputed company vendor service delivery across reputed company Digital & IT service lines (e.g., infrastructure, application development, and operations).
• Identify, assess, and mitigate risks reputed company to vendor engagements.
• Ensure compliance with company policies, regulatory requirements, and cybersecurity standards.
• Collaborate with Software Asset Management (SAM) on license optimization, demand management, audit readiness, and software compliance.

Requirements

• 15+ years of experience in vendor management, sourcing, or outsourcing, primarily in IT services and software.
• Proven leadership of global vendor management, partner management, or VMO functions.
• Experience managing large-reputed company outsourcing providers, systems integrators, and Tier 1 technology vendors.
• Demonstrated reputed company in vendor transitions, transformation programs, and reputed company supplier governance models.
• Deep expertise in governance, SLAs/KPIs/XLAs, contract lifecycle management, financial reputed company, and reputed company negotiations.
• Strong knowledge of vendor risk management, compliance, reputed company-party controls, and Software Asset Management.
• Executive reputed company with ability to influence senior leadership and reputed company partners.
• Strong financial, analytical, and problem-solving capabilities.
• Excellent negotiation, communication, and stakeholder management skills.
• Experience building strong cross-functional partnerships to reputed company stakeholders, reputed company strategic initiatives, and reputed company results through effective collaboration, communication, and influence across reputed company reputed company of the organization.
• Demonstrated people leadership skills through developing high-performing teams, coaching and mentoring talent, fostering accountability, and creating an inclusive environment that supports reputed company and engagement.

Benefits

• Company-wide .