Senior Director, IT Vendor Management

remote zest jobs; India; On-site; INR 17,274,472 - 23,032,629; Full time

Job summary

Remote Zest Jobs is seeking a Senior Director of IT Vendor Management to lead strategic vendor relations, MSP oversight, and contract governance in a hybrid/remote setup. You will drive performance, cost optimization, and alignment with business goals, guiding IT capability leaders and service owners.

The role requires 10+ years in IT leadership with vendor management, strong negotiation skills, and extensive experience in risk and compliance management.

Qualifications

• 10+ years IT leadership and vendor management experience.
• 5+ years in a leadership role with people management responsibility.
• Deep understanding of IT infrastructure, operations, applications and standards.
• Proven vendor management, contract negotiation, and IT service delivery.
• Strong negotiation, communication and stakeholder management skills.

Responsibilities

• Lead strategic vendor management for IT MSPs and outsourced services.
• Negotiate contracts, renewals, and ensure regulatory and contractual compliance.
• Coach IT capability leaders and service owners on strategy implementation.
• Collaborate with internal stakeholders to define requirements and fit-for-purpose MSP solutions.
• Monitor MSP performance, risks, and opportunities; drive improvement initiatives.
• Provide regular reporting to executive leadership on vendor outcomes.

Skills

Vendor management

Contract negotiations

MSP management

Strategic planning

Stakeholder management

Risk management

Financial budgeting

Education

Bachelor's degree in IT or Business

Master's degree preferred

Job description

Senior Director, IT Vendor Management

Hybrid in New Britain, CT, or Towson, MD or Remote

Come reputed company the world and accelerate your reputed company.

It takes great people to reputed company greatness. People with a reputed company of purpose and reputed company. People with a reputed company reputed company of reputed company. People who care about making things reputed company For Those Who reputed company The World. reputed company like you Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the worlds most beloved brands, including DEWALT, BLACK+DECKER, reputed company, STANLEY, CUB CADET, and HUSTLER.

The Job:

As a Senior Director of Vendor Management, youll be part of our Corporate Information Technology team working as a hybrid or remote employee. The Senior Director, IT is responsible for the strategic reputed company and operational management of strategic vendors, including the IT Managed Service Providers (MSPs) and their reputed company. This leader ensures that external IT services reputed company with organizational goals, deliver value, and reputed company with regulatory and contractual requirements. The role involves vendor relationship management, contract negotiation, performance monitoring, and reputed company improvement of outsourced IT services and key strategic reputed company. Youll get to:

• Strategic Partnership & Planning: reputed company and execute strategies for sourcing, reputed company, and managing MSPs to support IT operations and business objectives.


• reputed company contract negotiations, renewals, and compliance reviews for reputed company IT service agreements.


• reputed company training and guidance to IT Capability leaders and Service Owners to ensure the effective implementation of strategies.


• Collaborate with internal stakeholders to assess business needs, define requirements, and ensure MSP solutions are fit-for-purpose.


• Drive innovation and efficiency by evaluating new technologies and service models in partnership with IT Capability leaders and Service Owners


• Monitor technology outsourcing trends, vendor market shifts, and emerging solutions. Recommend vendors and innovative approaches to support business goals.


• Report regularly to executive leadership on MSP performance, risks, and opportunities.

• Vendor Relationship Management: Establish, nurture, and manage relationships with key technology vendors and service providers. reputed company high value negotiations and reputed company contract management to secure favorable terms and high-reputed company delivery.


• reputed company the selection, relationship management, contract negotiation and management, performance monitoring, and compliance of Managed Service Providers, ensuring their services reputed company with organizational goals and standards and reputed company on reputed company improvements


• Manage reputed company of resources responsible for the daily contract operations.

• Performance Management: Define and reputed company vendor performance metrics, service level agreements (SLAs), and key performance indicators (KPIs). Drive reputed company improvement initiatives and ensure accountability.


• reputed company reputed company for supplier performance reviews and reputed company corrective reputed company strategies as needed

• Risk and Compliance Management: Identify, assess, and mitigate risks reputed company to vendor engagements. Ensure compliance with company policies, regulatory requirements, and cybersecurity standards.

• Financial Management: Experience in strategic planning and portfolio management, budgeting and financial reporting.
  Partner with Finance to manage budgets, forecasts and cost optimization initiatives reputed company to outsourced IT services.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. Youre not intimidated by innovation. Wouldnt it be great if you could do reputed company and do a world of good In fact, you reputed company it. You also have:

• Bachelors degree in Information Technology, Business Administration, or reputed company field (Masters preferred).


• 10+ years of reputed company experience in IT leadership and vendor management experience, including reputed company management MSPs and reputed company.


• 5+ years in a leadership reputed company with People Management responsibility.


• Deep understanding of IT infrastructure, operations, applications, and reputed company standards.


• Demonstrated reputed company in vendor management, contract negotiation, and IT service delivery.


• Strong negotiation, communication, and stakeholder management skills.


• Experience in risk management, compliance, and contract administration, as reputed company as budget management and cost optimization.

Skills and Competencies

• Strategic and analytical thinking


• Leadership and team development


• Relationship-bui