Director - Associate Client Partner

ANSR; Chennai District; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

ANSR is seeking an experienced Associate Client Partner to manage a broad set of programs and ensure successful delivery of GCC initiatives. You will liaise between clients and management, fulfill contracts, and identify opportunities to maximize value.

The role requires MBA from a top-tier college, consulting experience (Big 4/MBB), and strong leadership, analytical, and communication skills to drive revenue and client satisfaction.

Qualifications

• Full time MBA from a Tier-1 college.
• Experience in consulting firms (Big 4/MBB).
• Proven experience as Client Partner.
• Thorough understanding of project/program management techniques.
• Excellent knowledge of performance evaluation techniques and key metrics.
• Outstanding knowledge of data analysis, reporting and budgeting.
• Business acumen with strategic ability.
• Excellent organizational and leadership skills.
• Analytical mindset with strong problem-solving abilities.
• Excellent communication skills.

Responsibilities

• Act as liaison between clients and management for business executions.
• Ensure contracts are fulfilled and the services and products are deployed.
• Understand client needs and identify business opportunities.
• Negotiate business contracts and costs with customers as needed.
• Develop customized programs to meet client needs.
• Provide client consultations about company products or services.
• Develop business proposals and make product presentations for clients.
• Build positive and productive relationships with clients.
• Work in compliance with company standards and business guidelines.
• Develop account strategies to meet monthly revenue target.
• Assess potential business risks and develop mitigation plans.
• Develop business opportunities with existing clients to achieve revenue goals.
• Provide outstanding services and ensure customer satisfaction.
• Address customer concerns and queries in a timely and accurate manner.

Skills

Strong communication

Analytical mindset

Leadership ability

Problem solving

Business acumen

Education

MBA from a Tier-1 college

Tools

Microsoft Office

Job description

We are looking for an experienced Associate Client Partner to manage a wide range of programs.

You will be responsible for the delivery and overall success of the GCC.

The goal is to ensure every program will be delivered successfully and add the highest possible value to the organization.

Roles and responsibilities:

• Act as liaison between clients and management for business executions.
• Ensure contracts are fulfilled and the services and products are deployed
• Understand client needs and identify business opportunities.
• Negotiate business contracts and costs with customers as needed.
• Develop customized programs to meet client needs
• Provide client consultations about company products or services.
• Develop business proposals and make product presentations for clients.
• Build positive and productive relationships with clients.
• Work in compliance with company standards and business guidelines.
• Develop account strategies to meet monthly revenue target.
• Assess potential business risks and develop mitigation plans.
• Develop business opportunities with existing clients to achieve revenue goals.
• Provide outstanding services and ensure customer satisfaction
• Address customer concerns and queries in a timely and accurate manner.

Requirements

• Full time MBA from TIER - 1 college
• Experience working in Consulting firms (Big 4's, MBB's)
• Proven experience as Client Partner
• Thorough understanding of project/program management techniques and methods
• Excellent Knowledge of performance evaluation techniques and key metrics
• Outstanding knowledge of data analysis, reporting and budgeting
• A business acumen with a strategic ability
• Excellent organizational and leadership skills
• An analytical mindset with great problem-solving abilities
• Excellent communication skills

Preferred Experience and Skills:

• Experience in a GCC Setup
• Professional service delivery experience in a multi-national organization
• Conceptual knowledge of modern enterprise technology
• Understanding of CSAT/NPS frameworks
• Hands-on with Microsoft Office and tool