Director - (AEP Architect) Cloud Focus

Hexaware Technologies; Chennai District; On-site; INR 3,000,000 - 7,000,000; Full time

Job summary

Hexaware Technologies seeks a seasoned leader to advise CMOs and senior marketing/IT leaders in US/Europe, shaping Martech strategy and guiding Adobe Experience Cloud deployments.

You will bridge executive strategy with hands-on technical execution, architect solutions, and oversee high-impact presentations for C-suite audiences. Strong English communication and 15+ years of experience required.

Qualifications

• 15+ years of experience in Mar-Tech consulting, digital strategy, or leading a complex marketing automation function.
• Minimum of 5 years of direct experience engaging with and advising clients at the CMO, VP, or SVP level in US/Europe markets.
• 8+ years of deep, hands-on architectural and configuration experience across Adobe Experience Cloud (AEC), specifically with AEP, AJO, RT-CDP, and CJA.
• Proven ability to design and configure complex XDM schemas and real-time activation use cases.
• English proficiency for executive-level conversations. Bachelor's degree in a technical or business field.

Responsibilities

• Act as trusted executive advisor to CMOs and senior marketing/IT leaders in US and Europe.
• Lead strategic conversations to roadmap marketing automation vision focusing on personalization and cross-channel orchestration.
• Bridge the gap between executive strategy and technical execution for feasible, scalable solutions.
• Own quality and articulation of presentations and strategy documents for executive leadership.
• Define, architect, and demonstrate solutions leveraging the Adobe Experience Cloud components.

Job description

Experience : 18 -22 years

Role Overview:

We are seeking a highly experienced, strategic, and hands-on leader to join our global consulting team. The successful candidate will be the primary strategic advisor for our clients' Chief Marketing Officers (CMOs) and their direct reports (CMO -1 level) in the US and Europe regions.

This role requires a deep understanding of marketing strategy, digital transformation, and the end-to-end Adobe Experience Cloud (AEC) ecosystem. The role will not only define and propose strategy but must have technical depth and hands-on experience to validate solutions, guide technical implementation teams, and troubleshoot complex use-cases on the platform.

Key Responsibilities :

• Act as a trusted, executive-level advisor to CMOs and senior marketing/IT leaders (VP/SVP level) in the US and Europe.
• Lead high-stakes strategic conversations to define and roadmap the client's marketing automation vision, focusing on personalization, cross-channel orchestration, and customer lifetime value (CLV).
• Bridge the gap between executive strategy and technical execution, ensuring proposed solutions are feasible, scalable, and aligned with client business goals.
• Own the quality and articulation of high-impact presentations and strategy documents delivered to executive leadership.

2. Adobe Ecosystem Technical Depth & Solutioning

• Define, architect, and demonstrate solutions leveraging key components of the Adobe Experience Cloud (AEC).
• Must have hands-on experience with implementation, configuration, and data modeling within:
• Adobe Experience Platform (AEP): Expertise in Schema XDM, data ingestion, governance, and segmentation creation.
• Adobe Journey Optimizer (AJO): Ability to design, configure, and execute multi-step, real-time journeys.
• Real-Time Customer Data Platform (RT-CDP): Practical knowledge of audience creation, destination mapping, and activation workflows.
• Customer Journey Analytics (CJA): Hands-on capability to build connection schemes, custom metrics, and dashboards to prove strategy ROI.
• Articulate the value proposition of data unification and activation in driving personalized customer journeys.
• Serve as the final technical escalation point for complex strategic implementation roadblocks.

Required Qualifications

• 15+ years of experience in Mar-Tech consulting, digital strategy, or leading a complex marketing automation function.
• Minimum of 5 years of direct experience engaging with and advising clients at the CMO, VP, or SVP level in the US/Europe markets.
• 8+ years of deep, hands-on architectural and configuration experience across the Adobe Experience Cloud (AEC), specifically with AEP, AJO, RT-CDP, and CJA.
• Proven ability to successfully design and configure complex XDM schemas and real-time activation use cases.
• Exceptional command of English, both written and verbal, for sophisticated executive-level conversations.
• A Bachelor’s degree in a technical or business-related field