Director - Account Management (Creative Digital)

dentsu; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Dentsu Bangalore seeks a Director – Account Management to lead flagship accounts, guiding social, digital and integrated campaigns. You will foster strong client relationships and mentor junior team members while steering strategic and creative delivery.

You will oversee commercial aspects and ensure timely updates to clients, aligning with business objectives and driving growth across key accounts. This role is based in Bengaluru and reports to senior leadership.

Qualifications

• 7–9 years in a creative agency with digital/social expertise.
• Proven track record in building client relationships and leading campaigns.
• Commercial focus with experience in finance/billing processes.
• Strategic thinker confident in problem-solving and client delivery.

Responsibilities

• Serve as primary contact and trusted advisor for key clients at senior levels.
• Lead strategic and creative projects for flagship accounts.
• Oversee social, digital and integrated campaigns based on client needs.
• Mentor junior team members (AMs, AEs) and guide development.
• Manage commercial aspects and financial administration of projects.
• Provide regular client updates and mobilize teams to deliver results.
• Identify opportunities and communicate progress to internal stakeholders.

Skills

Client relationships

Leadership

Project management

Strategic thinking

Digital & social media

Content planning

Integrated campaigns

Job description

Job title: Director – Account Management

Experience: 7 to 9 years

Job Description

Are you ready to lead and inspire? Join us as an Account Director and be the driving force behind our flagship accounts.

We are seeking an exceptional candidate in the role of Account Director, someone who is ready to elevate their career and to join our dynamic team. As part of our collaborative environment, you will spearhead strategic and creative projects for some of our most prestigious clients.

About the Role:

As an Account Director based in our Bangalore office, you will report directly to a Senior Business Director, overseeing both social media and fully integrated marketing campaigns based on client needs. You will also take on leadership responsibilities, guiding and nurturing junior team members (AMs, AEs).

Key Responsibilities:

Serve as the primary point of contact and trusted advisor for key clients, maintaining strong relationships at the Manager/Senior Manager level.

Demonstrate a deep understanding of client business objectives beyond project specifications.

Provide regular updates to clients, showcasing adept project management skills and ensuring their needs are met.

Responsively address client requests, mobilizing the appropriate team members to deliver results.

Coordinate and prepare successful client meetings, ensuring seamless communication.

Proactively manage client feedback, devising actionable plans and next steps.

Keep internal stakeholders informed on project progress, identifying potential opportunities and challenges.

Mentor and oversee the development of junior team members (AMs, AEs).

Manage the commercial aspects and financial administration of assigned projects.

Person Specification:

7 to 9 years of experience in a creative agency, with a strong focus on digital and social media, strategy, film production, content planning, and integrated campaign management.

Proven track record of building client relationships and leading the creative development and production of ATL campaigns.

Commercially focused with experience in finance management across billing processes.

Strategic thinker with confidence in problem-solving and meeting client requirements.

What You Will Bring:

Focus and drive to achieve set goals, guiding the team effectively.

Collaborative attitude, ready to support colleagues when needed.

Fresh thinking and a strong point of view, unafraid to contribute and build upon existing ideas.

Ambition to contribute significantly to both account success and agency growth.