Digitizer - Pharmacist (6 months Contract)

TATA 1 MG; Gurugram District; On-site; INR 350,000 - 520,000; Full time

Job summary

Tata 1MG in Gurugram, India, is seeking an experienced Pharmacist to review prescriptions, interpret guidelines, and resolve prescription-related queries during calls. You will ensure accuracy and compliance while guiding customers on prescription requirements.

The role requires 2+ years' experience, excellent reading of prescriptions, strong medicines knowledge, and sharp communication. You will work in rotational shifts in an on-site, office-based environment.

Qualifications

• Excellent prescription reading and interpretation skills.
• Strong knowledge of medicines, dosage forms, and prescription requirements.
• Strong verbal communication and customer-handling skills.
• Good problem solving abilities with strong attention to detail.

Responsibilities

• Review and accurately interpret prescriptions in accordance with established guidelines.
• Identify and address prescription-related discrepancies or concerns.
• Handle customer interactions over calls and provide appropriate resolution for prescriptionrelated queries.
• Guide customers regarding prescription requirements, corrections, or additional information needed.
• Coordinate with relevant internal teams to ensure timely resolution of customer concerns.
• Maintain high standards of accuracy and quality while reviewing prescriptions.
• Adhere to defined processes, quality standards, and applicable compliance requirements.

Skills

Prescription interpretation

Communication skills

Detail oriented

Problem solving

Medicines knowledge

Job description

Role & responsibilities

• Review and accurately interpret prescriptions in accordance with established guidelines.
• Identify and address prescription-related discrepancies or concerns.
• Handle customer interactions over calls and provide appropriate resolution for prescriptionrelated queries.
• Guide customers regarding prescription requirements, corrections, or additional information needed.
• Coordinate with relevant internal teams to ensure timely resolution of customer concerns.
• Maintain high standards of accuracy and quality while reviewing prescriptions.
• Adhere to defined processes, quality standards, and applicable compliance requirements.

Preferred candidate profile

• Minimum 2 years of relevant experience as a Pharmacist.
• Excellent prescription reading and interpretation skills.
• Strong knowledge of medicines, dosage forms, and prescription requirements.
• Ability to effectively resolve prescription-related customer concerns over calls.
• Strong verbal communication and customer-handling skills.
• Good problem solving abilities with strong attention to detail.
• Ability to maintain accuracy while working in a fast-paced environment.

Work Requirements

• Willingness to work in rotational shifts.
• Rotational week off as per the roster.
• This is a work-from-office role.