Digital Support Executive - JG

IAssess Consultants LLP; Ahmedabad District; On-site; INR 300,000 - 500,000; Full time

Job summary

A leading organization in financial services seeks an entry-level professional in Ahmedabad to manage client relationships through outbound communication. Candidates must hold a relevant degree and demonstrate proficiency in English, Gujarati, and Hindi. The role involves reaching out to leads, guiding clients, and maintaining client records. Exceptional communication and proactive decision-making skills are essential. Competitive full-time position with opportunities for professional growth.

Qualifications

• 0–5 years of experience in the Mutual Fund industry or client-facing role.
• Proficiency in English, Hindi, and Gujarati.
• Excellent verbal and vocal communication skills in English.
• Must demonstrate loyalty, honesty, and a long-term career vision.
• Proactive, confident, and capable of sound decisions.

Responsibilities

• Demonstrate strong verbal and written communication skills.
• Reach out to fresh and follow-up leads daily through outbound calls.
• Guide clients through processes via outbound calls, video calls, or webinars.
• Meet daily call targets and complete assigned tasks within specified time frames.
• Build and maintain strong client relationships through clear communication and consistent follow-ups.
• Maintain accurate records of client interactions and follow-up activities.
• Take initiative to drive results and contribute to overall team success.

Skills

Digital support

Lead management

Financial services

Customer service

English

Outbound call

Video call

Lead generation

Gujarati

Hindi

Webinar

Customer support

Education

Graduate or postgraduate degree (except engineering)

Job description

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IAssess Consultants LLP provided pay range

This range is provided by IAssess Consultants LLP. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

About The Company
A leading organization in the financial services sector, committed to providing exceptional client support and digital solutions. The company values integrity, communication excellence, and long-term professional growth.

Roles And Responsibilities

• Demonstrate strong verbal and written communication skills.
• Reach out to fresh and follow-up leads daily through outbound calls.
• Guide clients through processes via outbound calls, video calls, or webinars.
• Meet daily call targets and complete assigned tasks within specified time frames.
• Build and maintain strong client relationships through clear communication and consistent follow-ups.
• Maintain accurate records of client interactions and follow-up activities.
• Take initiative to drive results and contribute to overall team success.

Qualifications

• Graduate or postgraduate degree in any field (except engineering).
• 0–5 years of experience in the Mutual Fund industry, or in a client-facing role in another industry.
• Proficiency in at least three languages: English, Hindi, and Gujarati.
• Excellent verbal and vocal communication skills in English.
• Must demonstrate loyalty, honesty, and a long-term career vision.
• Should be proactive, confident, and capable of making sound decisions.

Skills: digital,lead management,financial services,customer service,english,outbound call,video call,lead generation,gujarati,digital support,hindi,lead development,webinar,customer support

Seniority level

Entry level

Employment type

Full-time

Job function

Administrative

Industries

Education

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