Digital Business - Team Leader Onboarding - West

Kotak Securities Limited; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Kotak Securities Limited in Mumbai invites a seasoned Digital Business Team Leader Onboarding to drive activation of newly acquired clients and coordinate onboarding campaigns. You will lead a dynamic team, manage auto-dialer and one-to-one campaigns, educate clients on app products and processes, and ensure a flawless onboarding experience.

You will scale up dealers, achieve monthly targets, train staff, oversee operations, IT, compliance and risk, and build long-term customer relationships to

Qualifications

• Proven leadership and people-management abilities.
• Experience onboarding clients and ensuring a smooth activation process.
• Strong campaign management skills with multi-channel execution.
• Track record of meeting or exceeding targets.
• Ability to train and develop staff and partners.
• Knowledge of operations, IT, compliance and risk considerations.

Responsibilities

• Drive activation of newly acquired clients.
• Execute auto-dialer and one-to-one campaigns to deliver business goals.
• Educate clients on app, products and processes for a flawless experience.
• Guide and scale-up dealers to achieve team KRAs.
• Meet monthly targets and drive revenue through onboarding and retention.
• Oversee operations, IT, compliance and risk to ensure adherence.

Skills

Team leadership

Client onboarding

Campaign management

Target achievement

Training & development

Operations & risk

Job description

Digital Business - Team Leader Onboarding - West Kotak Infiniti, Mumbai, Maharashtra, India Full Time

Job Description

• Would beresponsible to Drive Activation of Newly acquired clients of the Company
• Responsibleto execute Auto dialer & one-to-one campaigns for ensuring businessdeliverables
• Responsiblefor getting new clients educated wrt our App . Products , Process forflawless experience
• Shouldbe able to guide and scale-up New and old Dealers to ensure team KRAachievement
• Responsiblefor achieving targets as assigned by the organization on a monthly basis
• Responsiblefor training & educating, adding Revenue, Onboarding newly acquiredclients
• Responsiblefor all operations, IT, compliance & Risk related issues
• Responsibleto ensure all activities are in adherence as per Compliance & Risk
• Develop and maintain a long-term relationship with customersto maintain a high level of retention of the existing customer

Job Snapshot

Updated Date

19-10-2026

Job ID

Job_721

Department

Digital Business

Location