DGM - Employee Relations

Piramal Pharma Ltd; Kurla; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

Piramal Pharma Solutions seeks a senior Employee Relations leader to implement ER strategy across India, conduct investigations, and coach leaders on ER processes and compliance.

The role emphasizes collaboration with stakeholders, unions, and legal authorities to ensure ethical conduct and zero production loss, across manufacturing and offices.

Qualifications

• MBA in HR or MSW is required.
• 12–15 years in HR/ER with 4–6 years in ER in manufacturing.
• Preferred: LLB or certification in employee relations or HR investigations.
• Strong knowledge of labour codes and statutory compliance across India.

Responsibilities

• Grievance / Discipline Management: Handle grievances, lead investigations, draft reports, align stakeholders, close disciplinary actions.
• Policy Development: Design, implement & interpret ER strategies, policies and procedures for long-term business goals.
• Standardization of employment documents: Collaborate with HR operations to standardize employment lifecycle documents across India.
• ER Dashboard Management: Use ER metrics/dashboards to support senior management decisions on cases and costs.
• Statutory Audits: Plan and conduct internal audits across sites for action planning and compliance.
• Subject Matter Expert: Act as SME on employee relations for BHRs, HR operations and business leaders.
• Coaching & Capability Building: Build ER capability of BHRs and line managers on ER processes and labour codes.
• Legal Coordination: Review legal cases and coordinate with legal counsel on labour office, PF, ESIC, welfare fund, inspections.
• Central grievance reporting portal: Manage global level case management, reporting and insights.
• Representing org to external authorities like PF, ESIC, S&E, local police and tribunals.

Skills

Employee relations

HR investigations

Disciplinary actions

Policy development

Stakeholder management

Labour laws

Compliance

Audits

Education

MBA in HR

MSW

LLB

Job description

To implement organization’s employee relations (ER) strategy to ensure a harmonious and productive workplace for all group of employees. This role is responsible for conducting HR / ER investigations, collaborating with key stakeholders for DAP (disciplinary action plan) compliance, coaching & capability building of business / line leaders on ER processes, fostering a culture of high engagement and ethical conduct, acting as a subject matter expert in matters related to labour and employment, new labour codes, maintaining 100% statutory compliance across manufacturing units and office locations across India & working with trade unions.

KEY STAKEHOLDERS:INTERNAL - Business / Division HR Leads, Plant HR Leads, HR Operation Lead, Legal Head, Function Heads.

KEY STAKEHOLDERS: EXTERNAL - External Legal Counsel & Advocates, Trade Unions, Industry Associations, Statutory Authorities, local authorities.

Reports to Head Employee Relations India PPL, Direct Reports - No

ESSENTIAL QUALIFICATION: MBA in Human Resources / MSW.

PREFERRED QUALIFICATION – LLB / Certification in employee relations or HR investigations.

RELEVANT EXPERIENCE: 12–15 years in HR/ER, with at least 4–6 years in employee relations role within manufacturing environment.

ROLE AND RESPONSIBILITIES

• Grievance / Discipline Management: Handle employee grievances, lead / coordinate HR related investigations, drafting of report, aligning the key stakeholders and helping line managers to close the disciplinary action plan.
• Policy Development: Design, implement & interpret ER strategies, systems, policies and procedures that support long-term business growth and strategic goals of PPL India.
• Standardization of employment documents: Collaborate and work very closely with HR operations to standardize the employment life cycle documents for all employees at factories / offices across India.
• ER Dashboard Management: Use ER metrics and dashboards to provide decision support to senior management regarding cases, compliance, and employee costs.
• Statutory Audits: Plan and conduct internal audits at manufacturing / non-manufacturing sites / offices across India for action planning and compliance.
• Subject Matter Expertise: Act as a subject matter expert on matter related to employee relations for BHR’s , HR operations and business leaders.
• Coaching & Capability Building: Build ER capability of BHR’s, business leaders and line manager on ER processes and new labor codes & compliances.
• Legal Coordination: Regularly review ongoing legal cases and proactively coordinate with legal counsel for matters related to labor office, PF, ESIC, labour welfare fund, inspections etc.
• Manage the central grievance reporting portal at PPL global level case management, reporting & insights action planning.
• Representing organization to external authorities like PF, ESIC, S&E, local police / administration, labour and employment authorities, courts and tribunals etc.

KEY COMPETENCIES

• Integrity & Ethical Leadership: Consistently behaving in a fair, transparent manner to build mutual trust with employees and external stakeholders.
• Resilience & Crisis Management: Remaining calm and decisive during difficult internal / external situations / union negotiations / union matters / inspections etc.
• Liaison & Relationship Building: Exceptional skills in building professional relationships with government officials, labor federations, and advocates / external legal counsels.
• Conflict Resolution & Mediation: Ability to handle internal / external conflicts in constructive manner in the best interest of the organization, able to navigate disagreements with trade unions or group of people for mutually beneficial outcomes.
• Strategic Thinking & Business Acumen: Understanding the broader healthcare marketplace and aligning ER strategies with the company's financial and growth goals.
• Effective communicator: Proficient in communication and should be able to present / explain / articulate ER/HR related matters to key stakeholders.
• Expertise in Labour legislations / Statutory Compliance: Should be able to understand, interpret, explain & resolve complex matters related to labour codes, shop and establishment act & case laws.
• Industrial Relations (IR) Strategy: Proven ability to manage collective bargaining and maintain cordial relations with internal/external trade unions to ensure zero production loss.

EQUAL EMPLOYMENT OPPORTUNITY

Piramal Pharma Solutions is proud to be an Equal Employment Opportunity and Aff… We do not discriminate based upon race, ethnicity, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetics, or other applicable legally protected characteristics.

We base our employment decisions on merit considering qualifications, skills, performance, and achievements. We endeavor to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruitment, selection, training, placement, promotion, demotion, compensation and benefits, transfers, terminations, and working conditions, including reasonable accommodation for qualified individuals with disabilities as well as individuals with needs related to their religious observance or practice.