Manager - Employee Relations

Piramal Pharma Limited; Mumbai; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

Piramal Pharma Limited is seeking a Manager - Employee Relations to advise and guide employees and managers on ER matters, ensuring statutory compliance and governance across India’s plants and offices.

The role focuses on managing compliance frameworks, handling grievances, coordinating with legal teams, and driving engagement and ethical conduct across locations.

Qualifications

• MBA in Human Resources or MSW is required.
• 5–8 years in HR/ER with 2–3 years in ER in a manufacturing environment is preferred.
• Strong knowledge of labour codes and statutory compliance is essential.

Responsibilities

• Compliance Framework: Ensure compliance of company framework with stakeholders across sites.
• Grievance / Discipline Management: handle employee grievances and investigations.
• Statutory Audits: plan and conduct internal audits across sites in India.
• Third Party Compliance: ensure compliance of contractors with new labour codes.
• Online Contractor Management System: manage contractor governance across sites.
• Standardization of employment documents across India.
• ER Dashboard Management: provide decision support with ER metrics.
• Litigation Case Management: coordinate with legal counsel on labor matters.
• Representing organization to external authorities (PF, ESIC, etc.).

Skills

Integrity & Ethical Leadership

Resilience & Crisis Management

Liaison & Relationship Building

Conflict Resolution & Mediation

Effective Communicator

Expertise in Labour Legislations

Education

MBA in Human Resources

MSW

LLB / Certification in employee relations

Job description

Manager - Employee Relations

To serve as a trusted advisor, facilitator, and guide to employees & people managers on all aspects of Employee Relations, including statutory compliance, employment-related risk management, policy interpretation, and governance. The role is responsible for managing the central compliance framework across manufacturing plants and office locations in India, overseeing labour and employment litigation, ensuring third-party compliance aligned with evolving labour codes, and driving capability building for business and line leaders on Employee Relations processes. The position also focuses on fostering a culture of high engagement and ethical conduct, ensuring 100% statutory compliance across all locations, and maintaining constructive engagement with trade unions and employee representatives.

KEY STAKEHOLDERS

• Internal - Plant HR Leads, HR Operation Lead, Legal Team Leads, Functional Team Leads, Admin Team Lead.
• External - External Legal Counsel & Advocates, Trade Unions, Statutory Authorities, local authorities.

REPORTING STRUCTURE

Reports to: Head Employee Relations India PPL

Direct Reports: No

ESSENTIAL QUALIFICATION

MBA in Human Resources / MSW.

PREFERRED QUALIFICATION

LLB / Certification in employee relations.

RELEVANT EXPERIENCE

5–8 years in HR/ER, with at least 2–3 years in employee relations role within manufacturing environment.

ROLES & RESPONSIBILITIES

• Compliance Framework: Ensure compliance of company compliance framework by collaborating and coordinating with key stakeholders like legal team leads, Plant HR leads, Admin leads and business HR partners.
• Grievance / Discipline Management: Handle employee grievances, assist in HR related investigations, drafting of report, and helping line managers to close the disciplinary action plan.
• Statutory Audits: Plan and conduct internal audits at manufacturing/non‑manufacturing sites/offices across India for action planning and compliance.
• Third Party Compliance: To work with plants HR leads, and HR business partners related to compliance of third-party associates/contractors in line with new labour codes.
• Online Contractor Management System: End to end management & governance of online contractor’s management system across all sites/offices across India.
• Standardization of employment documents: Collaborate and work very closely with HR operations to standardize the employment life cycle documents for all employees at factories/offices across India.
• ER Dashboard Management: Use ER metrics and dashboards to provide decision support to senior leaders regarding cases, compliance, and employee costs.
• Litigation Case Management: Regularly review ongoing labour and employment related cases and proactively coordinate with legal counsel for matters related to labor office, PF, ESIC, labour welfare fund, inspections etc.
• Representing organization to external authorities like PF, ESIC, S&E, local police/administration, labour and employment authorities, courts and tribunals etc.

KEY COMPETENCIES

• Integrity & Ethical Leadership: Consistently behaving in a fair, transparent manner to build mutual trust with employees and external stakeholders.
• Resilience & Crisis Management: Remaining calm and decisive during difficult internal/external situations/union negotiations/union matters/inspections etc.
• Liaison & Relationship Building: Exceptional skills in building professional relationships with government officials, labor federations, and advocates / external legal counsels.
• Conflict Resolution & Mediation: Ability to handle internal/external conflicts in constructive manner in the best interest of the organization, able to navigate disagreements with trade unions or group of people for mutually beneficial outcomes.
• Effective communicator: Proficient in communication and should be able to present/explain/artecast ER/HR related matters to key stakeholders.
• Expertise in Labour legislations / Statutory Compliance: Should be able to understand, interpret, explain & resolve complex matters related to labour codes, shop and establishment act & case laws.

ABOUT PERSISTENCE

Piramal Pharma Limited, offers a portfolio of differentiated products and services through its 17 global development and manufacturing facilities and a global distribution network in over 100 countries. PPL includes Piramal Pharma Solutions (PPS), an integrated Contract Development and Manufacturing Organization; Piramal Critical Care (PCC), a Complex Hospital Generics business; and the India Consumer Healthcare business, selling over‑the‑counter products. In addition, one of PPL’s associate companies, AbbVie Therapeutics India Private Limited is a JV with AbbVie Inc. and has emerged as one of the market leaders in the ophthalmology therapy area. Further, PPL has a minority investment in Yapan Bio Private Limited. In October 2020, PPL received a 20% strategic growth investment from the Carlyle Group.

EQUAL EMPLOYMENT OPPORTUNITY

PPL provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment based on race, color, age, sex, religion, national origin or ethnicity, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by applicable law.

Our employment decisions are based on merit considering qualifications, skills, performance, and achievements.

Equal employment opportunity applies to all terms and conditions of employment, including recruitment, selection, training, social programs, placement, promotion, demotion, compensation and benefits, transfers, terminations, and working conditions.