Devops support _Kubernetes & openshift + windows+ITIL_2 To 5 years

Kiya.ai; Chennai; Hybrid; INR 600,000 - 1,200,000; Full time

Job summary

Kiya.ai in Chennai is seeking a DevOps support engineer with 2–5 years of experience to manage production incidents, monitor systems, and automate deployments. The role involves collaborating with global teams, maintaining documentation, and ensuring reliable releases.

A strong command of English and experience with OpenShift, Kubernetes and ITSM tools are essential. Based in Chennai, the candidate will join a team focused on resilience, automations, and 24x7 production support.

Qualifications

• Bachelor's degree or equivalent required.
• 2–5 years of relevant experience in DevOps/support.
• Strong English communication and stakeholder management.

Responsibilities

• Manage production incidents, troubleshoot issues and perform RCA.
• Monitor application and infrastructure health to ensure service availability.
• Automate deployments, patching, upgrades and operational tasks.
• Manage production releases, changes, batch jobs and recovery procedures.
• Maintain SOPs, monitoring dashboards and technical documentation.
• Collaborate with global teams, including colleagues in Paris.

Skills

Linux/Unix Admin

Incident management

Root Cause Analysis

Monitoring

Education

Bachelor's degree or equivalent

Tools

GitLab

Ansible

Kubernetes/OpenShift

Job description

WERE HIRING | Devops support engineer

Mandate : Openshift + Windows+ kubernetes + Linux

Experience : 2 to 5 years

Location: Chennai

Note : Only immediate to short joiners from chennai based profiles will be contacted for further interview process.

Key Responsibilities

• Manage production incidents, troubleshoot issues and perform Root Cause Analysis (RCA).
• Monitor application and infrastructure health to ensure service availability.
• Automate deployments, patching, upgrades and operational tasks.
• Manage production releases, changes, batch jobs and recovery procedures.
• Maintain SOPs, monitoring dashboards and technical documentation.
• Collaborate with global teams, including colleagues in Paris.

MANDATORY SKILLS

• Linux/Unix: Administration and troubleshooting
• Production Support: Incident management, RCA and monitoring
• DevOps Tools: GitLab, Ansible, Kubernetes / OpenShift
• ITSM: ITIL, ServiceNow or Jira Service Management
• Job Scheduling: AutoSys or equivalent
• Infrastructure: VMware, Backup, High Availability (HA) and Disaster Recovery (DR)
• Database: Basic SQL, Oracle / SQL Server
• Communication: Strong English and stakeholder management

Good to Have

• IBM Cloud | Windows Administration |
• 24x7 Production Support |
• Scripting & Automation

Qualification: Bachelors degree or equivalent