DEVELOPER L2

Wipro; Hyderabad; On-site; INR 500,000 - 800,000; Full time

Job summary

A leading IT services company in Hyderabad is seeking a software developer to design, test, and maintain software solutions. The role requires 1-3 years of experience and expertise in ServiceNow. Responsibilities include understanding client requirements, developing software, ensuring quality, and maintaining communication with clients. Candidates must be proactive, detail-oriented, and willing to improve coding practices, aiming for 100% quality assurance in project execution.

Qualifications

• 1-3 years of experience in software development.
• Strong understanding of software development life cycle.

Responsibilities

• Understand product/software requirements and design.
• Develop and ensure optimal software/module coding.
• Report project status and maintain customer focus.

Skills

ServiceNow

Job description

The purpose of this role is to design, test and maintain software programs for operating systems or applications which need to be deployed at a client end and ensure they meet 100% quality assurance parameters.

Responsibilities

• Instrumental in understanding the requirements and design of the product/software.
  • Develop software solutions by studying information needs, systems flow, data usage and work processes.
  • Investigate problem areas followed by the software development life cycle.
  • Facilitate root cause analysis of the system issues and problem statement.
  • Identify ideas to improve system performance and impact availability.
  • Analyze client requirements and convert requirements to feasible design.
  • Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements.
  • Conferring with project managers to obtain information on software capabilities.
• Perform coding and ensure optimal software/module development.
  • Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software.
  • Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases.
  • Modify software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
  • Analyze information to recommend and plan the installation of new systems or modifications of an existing system.
  • Ensure that code is error-free and has no bugs or test failures.
  • Prepare reports on programming project specifications, activities and status.
  • Ensure all codes are raised as per the norm defined for project/program/account with clear description and replication patterns.
  • Compile timely, comprehensive and accurate documentation and reports as requested.
  • Coordinate with the team on daily project status and progress and document it.
  • Provide feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders.
• Status reporting and customer focus on an ongoing basis with respect to project and its execution.
  • Capture all the requirements and clarifications from the client for better quality work.
  • Take feedback on a regular basis to ensure smooth and on-time delivery.
  • Participate in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
  • Consult with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements.
  • Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
  • Document necessary details and reports in a formal way for proper understanding of software from client proposal to implementation.
  • Ensure good quality of interaction with customer with respect to email content, fault report tracking, voice calls, business etiquette, etc.
  • Provide timely responses to customer requests and avoid any complaints internally or externally.

Deliverables

• Continuous integration, deployment & monitoring of software – 100% error-free onboarding & implementation, throughput %, adherence to the schedule/release plan.
• Quality & CSAT – on-time delivery, manage software, troubleshoot queries, customer experience, completion of assigned certifications for skill upgradation.
• MIS & Reporting – 100% on-time MIS & report generation.

Mandatory Skills

ServiceNow - SaaS.

Experience

1-3 Years.