Developer - Enterprise Application ServiceNow N 4A

Genpact Ltd.; Dadri; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Genpact Ltd. is seeking a Developer for Enterprise Applications focused on ServiceNow. The role involves developing and customizing ServiceNow solutions, configuring core modules, and collaborating with stakeholders to translate requirements into reliable configurations.

You will document technical designs and troubleshoot implementations while staying current with ServiceNow features. Ideal candidates hold relevant bachelor’s or master’s degrees and may possess ServiceNow certifications.

Qualifications

• Bachelor's degree in computer engineering, CS or IT.
• Master's in software engineering preferred.
• ServiceNow knowledge or certification is a plus.

Responsibilities

• Develop and customize ServiceNow applications.
• Configure and maintain core system applications and modules.
• Collaborate with stakeholders to gather requirements and design solutions.
• Create and maintain technical documentation for ServiceNow configurations.
• Test and troubleshoot ServiceNow implementations.
• Implement integrations with third‑party systems.
• Stay current with ServiceNow features and best practices.
• Support end‑users with system inquiries and issues.

Skills

ServiceNow Platform

Agile Methodology

Collaboration Tools

Design Thinking

Executive Presence

Inclusion

Storytelling

Personal Effectiveness

Education

Bachelors - Computer Engineering

Bachelors - Computer Science

Bachelors - Information Technology

Masters - Software Engineering

Job description

Developer - Enterprise Application - ServiceNow N

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large‑scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Develop and customize ServiceNow applications;
• Configure and maintain core system applications and modules;
• Collaborate with stakeholders to gather requirements and design solutions;
• Create and maintain technical documentation for ServiceNow configurations;
• Test and troubleshoot ServiceNow implementations;
• Implement integrations with third‑party systems;
• Stay current with ServiceNow features and best practices;
• Support end‑users with system inquiries and issues;

Qualifications

• Bachelors - Computer Engineering
• Bachelors - Computer Science
• Bachelors - Information Technology
• Masters - Software Engineering

Certifications

• ServiceNow Certified Application Developer - ServiceNowServiceNow

Required Skills

• Agile Methodology
• Collaboration Tools
• Design Thinking
• Executive Presence
• Inclusion
• Personal Effectiveness
• ServiceNow Platform
• Storytelling

Language

English (Required)

Language Proficiency -

Proficient - C2

Job Type

Regular

Remote Type

Office

Work Shift

Flex Time (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.