Sr. Developer - Enterprise Application ServiceNow N 4B

BrightClaim; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Genpact is seeking a Sr. Developer - Enterprise Application focused on ServiceNow in Bengaluru. You will design, develop, and customize ServiceNow applications to meet complex business needs, configuring workflows, forms, and integrations to optimize platform functionality.

The role requires strong collaboration with stakeholders, hands-on development in ServiceNow, and ongoing adoption of best practices and industry trends to drive innovation and performance.

Qualifications

• Bachelor's degree in Computer Engineering/CS/IT or related field
• Master's degree in Software Engineering or equivalent preferred
• Experience with ServiceNow modules and workflows is essential

Responsibilities

• Collaborate with stakeholders to understand requirements and translate them into technical solutions
• Design, develop, and customize ServiceNow applications and modules based on business needs
• Configure ServiceNow workflows, forms, reports, and integrations to optimize platform functionality
• Provide technical support for ServiceNow and troubleshoot issues
• Conduct testing and quality assurance to ensure reliability and performance
• Stay updated on ServiceNow best practices and industry trends

Skills

Agile Methodology

Client Relations

Collaboration Tools

Design Thinking

Executive Presence

Inclusion

Personal Effectiveness

ServiceNow Platform

Storytelling

Education

Bachelor's in Computer Engineering/CS/IT

Master's in Software Engineering

Tools

ServiceNow Platform

Job description

Sr. Developer - Enterprise Application - ServiceNow N

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Collaborate with stakeholders to understand requirements and translate them into technical solutions;
• Design, develop, and customize ServiceNow applications and modules based on business needs;
• Configure ServiceNow workflows, forms, reports, and integrations to optimize platform functionality;
• Provide technical expertise and support for ServiceNow platform including troubleshooting and issue resolution;
• Conduct testing and quality assurance to ensure the reliability and performance of ServiceNow solutions;
• Stay updated on ServiceNow best practices, new features, and industry trends to drive innovation and continuous improvement.
• Collaborate with stakeholders to understand requirements and translate them into technical solutions;
• Design, develop, and customize ServiceNow applications and modules based on business needs;
• Configure ServiceNow workflows, forms, reports, and integrations to optimize platform functionality;
• Provide technical expertise and support for ServiceNow platform including troubleshooting and issue resolution;
• Conduct testing and quality assurance to ensure the reliability and performance of ServiceNow solutions;
• Stay updated on ServiceNow best practices, new features, and industry trends to drive innovation and continuous improvement.

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

ITIL V3 Foundation - AxelosAxelos, ServiceNow Certified Application Developer - ServiceNowServiceNow

Required Skills

Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Personal Effectiveness, ServiceNow Platform, Storytelling

Language

English

Language Proficiency

Advanced - C1

Job Type

Regular

Master Skill List

Enterprise Application ServiceNow N

Remote Type

Office

Work Shift

Flex Time (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.