Developer

Genpact; Bengaluru; Hybrid; INR 1,500,000 - 2,200,000; Full time

Job summary

Genpact seeks an experienced Workfront Fusion Developer & Configuration Specialist to design, build, and maintain automation scenarios in Adobe Workfront Fusion while also owning day-to-day configuration and administration of the Adobe Workfront platform.

This hybrid, hands-on role blends integration/automation development with platform administration, spanning both technical and functional Workfront needs.

Qualifications

• 4–6 years of experience with enterprise workflow platforms, including Workfront Fusion and Workfront configuration/administration.
• Experience with Workfront API, REST APIs, and authentication patterns (OAuth2).
• Hands-on with JSON/XML and basic data transformation logic.
• Strong analytical, troubleshooting, and communication skills with stakeholders.
• Experience in Agile and/or Waterfall project environments.

Responsibilities

• Design, build, and maintain Fusion scenarios for multi-system integrations (Workfront, Salesforce, Jira, ServiceNow, Slack, MS Teams, Azure DevOps, SharePoint, Smartsheet).
• Translate business requirements into reliable Fusion automations; apply best practices.
• Administer and maintain the Workfront platform: templates, forms, workflows, dashboards, reports.
• Manage users, roles, permissions, groups, and teams; configure automation and routing rules.
• Develop and maintain reports, dashboards, and KPIs for leadership and project teams; monitor usage.

Skills

Fusion development

Workfront configuration

Workfront administration

REST APIs

JSON/XML data

Agile/Waterfall

Education

Bachelor's degree in Computer Science/Information Technology or MCA

Tools

Postman

Swagger

Datadog

Splunk

Make/Integromat

MuleSoft / Boomi

Job description

We are seeking an experienced Workfront Fusion Developer & Configuration Specialist to design, build, and maintain automation scenarios in Adobe Workfront Fusion while also owning day-to-day configuration and administration of the Adobe Workfront platform. This is a hybrid, hands-on role combining integration/automation development with platform administration — ideal for someone who wants to work across both the technical (Fusion, APIs, integrations) and functional (forms, workflows, reporting, governance) sides of the Workfront ecosystem.

Key Responsibilities

Fusion Development & Integrations

• Design, build, and maintain Workfront Fusion scenarios for multi-system integrations (e.g., Workfront, Salesforce, Jira, ServiceNow, Slack, Microsoft Teams, Azure DevOps, SharePoint, Smartsheet).
• Translate business and functional requirements into reliable, well-structured Fusion automations.
• Apply Fusion development best practices, including module structuring, scenario orchestration, error handling, and reusability patterns.
• Work with REST APIs, JSON/XML data structures, and authentication protocols (OAuth2, Bearer tokens) to build and troubleshoot integrations.
• Implement logging, monitoring, and error-handling to improve reliability and reduce downtime of Fusion workflows.
• Collaborate with technical teams and Workfront Consultants to ensure Fusion solutions align with platform configuration and avoid overlap or duplication.

Workfront Configuration & Administration

• Administer and maintain the Adobe Workfront platform, including project templates, custom forms, workflows, layouts, queues, dashboards, and reports.
• Manage user accounts, roles, permissions, groups, and teams.
• Configure automation, notifications, approval processes, and routing rules within Workfront.
• Implement and maintain governance standards, system settings, and platform best practices.
• Partner with business stakeholders to gather requirements and translate them into effective Workfront configurations.
• Analyze existing workflows and recommend process improvements.
• Develop and maintain reports, dashboards, and KPIs for leadership and project teams; monitor system usage and adoption.
• Troubleshoot configuration-related issues and coordinate with Adobe support and internal IT as needed.

Minimum Qualifications and Skills

• 4–6 years of overall professional experience in enterprise workflow/project management platforms, with hands-on exposure to both Adobe Workfront Fusion and Workfront configuration/administration.
• Practical experience designing and maintaining Fusion scenarios, including flow control, error handling, and scheduling.
• Working knowledge of the Workfront API, REST APIs, and common authentication patterns (OAuth2, tokens).
• Hands-on experience configuring Workfront custom forms, templates, workflows, queues, dashboards, and reports.
• Understanding of Workfront user administration, roles, permissions, and security settings.
• Comfort working with JSON/XML and basic data transformation logic.
• Good analytical, troubleshooting, and communication skills, with the ability to work directly with business stakeholders.
• Experience working within Agile and/or Waterfall project environments.

Desirable Skills and Tools

• Exposure to other iPaaS platforms (e.g., MuleSoft, Boomi, Make/Integromat).
• Experience using Postman or Swagger for API testing and validation.
• Familiarity with the broader Adobe Experience Cloud ecosystem (Marketo, AEM, Analytics, Campaign).
• Exposure to logging/monitoring tools (e.g., Datadog, Splunk) for automation performance tracking.
• Adobe Workfront and/or Fusion Certification preferred.

Required Education

• Bachelor's degree (B.E., B.Tech, MCA, or equivalent) in Computer Science, Information Technology, or a related field.