Destination Service Specialist

Fismac Global Services; Chennai; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

Performance based incentives

Job summary

Fismac Global Services in Chennai is looking for a dynamic travel operations specialist to handle destination knowledge, enquiry management and tour bookings. You will coordinate reservations, support sales follow-up and ensure smooth itineraries. Freshers and experienced candidates may apply.

Training on destinations and booking procedures will be provided to help you grow in travel and tourism roles. Good communication and a customer-first attitude are valued as you assist clients from inquiry

Qualifications

• Freshers and experienced candidates may apply.
• Candidates with qualifications in Travel and Tourism, Hospitality, or related fields will have an added advantage.
• Experience in travel operations, ticketing, tour bookings, customer support, or sales is preferred but not mandatory.
• Training on destinations, tour itineraries, and booking procedures may be provided.

Responsibilities

• Destination and Tour Knowledge
• Customer Enquiry Management
• Tour Bookings and Reservations
• Sales and Customer Follow-up
• Itinerary and Operational Coordination
• Customer Service and Documentation

Skills

Customer service

Enquiry handling

Booking support

Sales follow-up

Education

Travel and Tourism

Hospitality

Tools

Ticketing software

Job description

Role & responsibilities

• 1. Destination and Tour Knowledge
• 2. Customer Enquiry Management
• 3. Tour Bookings and Reservations
• 4. Sales and Customer Follow-up
• 5. Itinerary and Operational Coordination
• 6. Customer Service and Documentation

Preferred candidate profile

• Freshers and experienced candidates may apply.
• Candidates with qualifications in Travel and Tourism, Hospitality, or related fields will have an added advantage.
• Experience in travel operations, ticketing, tour bookings, customer support, or sales is preferred but not mandatory.
• Training on destinations, tour itineraries, and booking procedures may be provided.

Perks and benefits

Performace based Incentives