Desktop Support Engineer 2

Axiom Technologies; Hyderabad, Bengaluru; On-site; INR 360,000 - 440,000; Full time

Benefits offered by this job

Health & Wellness Support

Performance Bonus

Transport / Travel Support

Job summary

Axiom Technologies is seeking a Desktop Support Engineer to handle day-to-day L2 technical support in a fast-paced environment. The role involves diagnosing and resolving issues across Windows and Mac platforms, including hardware, software, and network problems.

The candidate will manage tickets, perform OS deployments, and work with Active Directory and Microsoft 365. Strong communication and troubleshooting abilities are required for effective user assistance and issue resolution.

Qualifications

• L2 technical support experience is required.
• Troubleshoot Windows and Mac systems, hardware, software, network, and user issues.
• Strong communication and troubleshooting skills are essential.

Responsibilities

• Provide L2 technical support to end users.
• Troubleshoot hardware, software, network and user issues on Windows/Mac.
• Manage tickets, installations, OS deployment, and Active Directory/MS 365 tasks.

Skills

Technical support

Windows

Mac

Active Directory

Microsoft 365

OS deployment

Troubleshooting

Job description

Posted: 2 days ago Openings: 4 Applicants: 100+

Provide L2 technical support, troubleshoot Windows/Mac systems, hardware, software, network and user issues. Manage tickets, installations, OS deployment, Active Directory and Microsoft 365. Strong communication and troubleshooting skills required.

Skills highlighted with ‘‘ are preferred keyskills

Axiom Technologies is an Australia-based entity with a global history of providing managed IT solutions to medium- and large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com

Opening For Technical voice/Day Shift/ Domestic voice /Sal upto 4 LPA

Desktop Support Engineer 2 in Axiom Technologies typically earns between ₹2.9 - ₹3.2 L/yr Powered by

4 employees reported these benefits

• Health & Wellness Support
• Performance Bonus
• Transport / Travel Support

4 employees reported these benefits Health & Wellness Support Performance Bonus Transport / Travel Support Powered by

4 employees reported these benefits

• Health & Wellness Support
• Performance Bonus
• Transport / Travel Support

4 employees reported these benefits Health & Wellness Support Performance Bonus Transport / Travel Support Powered by