Design Head

Bonito Designs; Mumbai; On-site; INR 3,000,000 - 5,500,000; Full time

Job summary

Bonito Designs is seeking a seasoned Design Lead to steer design operations across Experience Centres in Mumbai. You will shape end-to-end design delivery, standardize workflows, and ensure brand-aligned creative output at scale.

The role demands 12–18+ years in design and operations, leadership of large multi-location teams, and a strategic focus on customer experience and conversion. You will partner with sales, drive process improvements, and mentor senior designers to raise the bar across

Qualifications

• 12-18+ years of experience in design + operations roles.
• Prior experience in managing multi-location design teams is mandatory.
• Bachelor's degree in Architecture / Interior Design / Civil Engineering; MBA preferred.

Responsibilities

• Oversee end-to-end design lifecycle from customer brief to final design delivery.
• Standardize design workflows across multiple experience centres.
• Lead, mentor, and manage large design teams (50-100+ designers).
• Improve design turnaround time (TAT) while maintaining quality.
• Track and improve design approval timelines and other metrics.
• Partner with sales to improve conversion through design storytelling.

Skills

Design leadership

Operational mindset

Team leadership

Stakeholder management

Education

Bachelor's degree in Architecture/Interior Design/Civil Engineering

MBA (preferred)

Job description

We are looking for a seasoned Design Lead to lead and streamline design functions across our Experience Centres. This role sits at the intersection of design excellence, operations, and customer experience, ensuring high-quality, efficient, and scalable design delivery.

Your Key Responsibilities:

Design Operations Management

• Oversee end-to-end design lifecycle from customer brief to final design delivery
• Standardize design workflows across multiple experience centres
• Ensure consistency in design quality, creativity, and practicality
• Implement and monitor design SOPs, templates, and best practices
• Ensure alignment of all centres with brand and design standards

Team Leadership & Capability Building

• Lead, mentor, and manage large design teams (50-100+ designers)
• Hire and onboard top design talent
• Drive continuous training and upskilling programs

Process & Efficiency Optimization

• Improve design turnaround time (TAT) without compromising quality
  • Design
  • Execution teams
• Reduce rework and increase first-time-right designs

Performance & Metrics

• Track and improve:
  • Design approval timelines
• Use data and feedback to continuously refine processes

Customer Experience & Conversion

• Customer-centric
• Functional and feasible
• Aligned with budget expectations
• Partner with sales teams to improve conversion through design storytelling

Cross-Functional Collaboration

• Work closely with:
  • Operations
  • Execution / Project teams
• Ensure seamless transition from design to execution

Experience & Education

• Bachelor's degree in Architecture / Interior Design / Civil Engineering
• Advanced certifications or MBA (preferred)
• 12-18+ years of experience in design + operations roles
• Prior experience in managing multi-location design teams is mandatory
• Experience of managing projects at scale (₹100-200 Cr+ business environments)
• Prior experience in Interior design firms / home interiors / retail design can be an added advantage

Key Skills and Attributes:

• Strong design sensibility + operational mindset
• Team leadership and people development
• Process design and optimization
• Customer-centric thinking
• Stakeholder management

Why Join Us:

• High-impact role with direct business influence
• Fast-paced environment with high growth potential