Deputy Manager Sales And Services

Chembond Water Technologies Limited; Raipur; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Chembond Water Technologies Limited in Raipur seeks a Deputy Manager Sales and Services to lead sales and after-sales activities across Chhattisgarh. Drive revenue, build dealer networks and manage service operations from Raipur onwards.

The role requires strong communication, negotiation and leadership skills, with a focus on customer satisfaction and long-term relationships while delivering on KPI targets.

Qualifications

• MS/M.Sc(Science)/Chemistry or B.Tech/B.E./Chemical degree required.
• Proven sales and service experience in related domains preferred.
• Strong communication, negotiation and problem-solving skills.

Responsibilities

• Achieve monthly, quarterly and annual sales targets for Raipur.
• Develop existing accounts and acquire new customers, dealers, and projects; manage quotations and payments.
• Coordinate after-sales service across Chhattisgarh including AMC renewals.
• Maintain strong relationships with key customers and drive repeat business.

Skills

Sales & Business Development

Lead Generation

Negotiation & Closing Skills

Sales Forecasting

Education

MS/M.Sc(Science)/Chemistry

B.Tech/B.E./Chemical

Job description

Job Description:

Job Opening

Deputy Manager Sales and Services

15

Raipur

Job Description

• Sales & Business Development Achieve monthly, quarterly, and annual sales targets for Raipur, Chhattisgarh Develop existing accounts and acquire new customers, dealers, and projects. Execute the state sales plan and generate leads through visits, enquiries, exhibitions, and market research. Manage quotations, negotiations, order finalization, sales pipeline, and payment follow-up. Monitor competitors, market trends, pricing, and business opportunities.
• Service Management Manage after-sales service activities across Chhattisgarh. Coordinate installation, commissioning, breakdowns, and preventive maintenance. Ensure timely resolution of customer complaints within agreed TAT. Coordinate with service teams, HO, and spare-parts teams. Manage AMC renewals, service reports, and escalated technical issues.
• Team & Territory Management Plan and manage field visits across key locations in Chhattisgarh. Guide sales/service engineers and channel partners. Allocate leads and service cases and monitor their progress. Review team performance against sales and service KPIs. Conduct review meetings and report performance to senior management.
• Customer Relationship Management Maintain strong relationships with key and strategic customers. Conduct regular customer visits and collect feedback. Resolve commercial and service-related escalations. Identify opportunities for repeat business, upgrades, and cross-selling. Ensure customer satisfaction and long-term retention.

Education Qualifications

• MS/M.Sc(Science)/Chemistry
• B.Tech/B.E./Chemical

Behavioural Profile

Strong customer focus and relationship-building skills. Proactive, result-oriented, and target-driven approach. Good communication, negotiation, and interpersonal skills. Strong ownership, accountability, and problem‑solving ability. Ability to lead, guide, and motivate teams.

Desired Skills

Sales & Business Development,Lead Generation,Negotiation & Closing Skills,Sales Forecasting