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Mahindra & Mahindra Limited is seeking a Deputy Manager- PET with strong knowledge of vehicle and engine manufacturing processes. You will ensure customer centricity by addressing product complaints and implementing corrective actions.
You will also drive standardized elements for productivity, cost control and safe, engaged operations across plants. The role requires experience in DFMEA, BOM preparation, DVP, and change management, with a focus on rapid field resolutions and engineering
Basic Knowledge of Vehicle / Engine manufacturing Process and its systems. Responsible for ensuring customer centricity by responding to various product complaints and taking corrective and preventive actions. Smooth launching of defect free products. To resolve the customer complaint at minimum possible time achieved by field, in order to attain good customer satisfaction. To find out cost effective solution for the field concerns. To create a conducive environment for safe and engaged working. Stand ardization: Recommend and Implement stand ardized elements through detailed analysis for productivity improvement and cost control. Release the engineering change notice. Implement design changes. Monitoring progress of concern resolution. updating engineering Documents and Stand ards. Ensuring control of engineering documents. Preparation of BOM, DFMEA, DVP before the release of design. Measurement system knowledge. Data processing Knowledge - ability to extrapolate and predict the failures. Horizontal deployments, Cross learnings in all plants. Root cause analysis and action planning for field issues. Concern based supplier audits
Manufacturing
Diploma - Mech/Production/Automobile - 10 to 12 yrs. BE. - Mech/Production/Automobile- 5-8 yrs. Critical Experience System Generated Core Skills Analytical Thinking Communication Skills Customer Support Product Knowledge -Vehicle System Product Knowledge - Engine System Failure Mode and Effects Analysis (FMEA) Interpersonal Skills ISO TS 16949 - Quality Management Quality Management Negotiation Presentation Skills Process Knowledge - Manufacturing Customer Experience Customer Analysis Customer Centricity Product Complaints Customer Complaints Management Customer Satisfaction Cost Optimization Process Standardization Productivity Improvement Cost Control Change Management Progress Monitoring Bill of Materials (BOM) Design Failure Mode and Effects Analysis (DFMEA) Design Verification Plan (DVP) Root Cause Analysis Auditing System Generated Secondary Skills Experience Level Mid Level