Senior Manager- Quality- Medical Billing

Guidehouse; Hyderabad; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

Guidehouse in Hyderabad is seeking a senior Quality leader with 12+ years of experience in Transactional Quality for US Healthcare/RCM. You will drive quality processes, audits, and metrics across global teams to ensure client satisfaction and regulatory compliance.

The role requires strong analytical skills, Six Sigma certification, and the ability to mentor staff and lead cross-functional projects to improve process outcomes.

Qualifications

• 12+ years of experience in managing Transactional Quality in US Healthcare/RCM.
• Six Sigma Green Belt or Black Belt certification preferred.
• Strong analytical and problem-solving skills.
• Able to lead global or multi-location teams and client projects.

Responsibilities

• Develop and implement quality control processes to ensure regulatory and internal standards.
• Monitor quality metrics and drive corrective actions.
• Conduct quality audits to ensure products/services meet requirements.
• Collaborate with cross-functional teams to resolve quality issues promptly.
• Provide leadership and guidance to quality control personnel.
• Ensure quality documentation is accurate and up-to-date.
• Train and mentor staff on quality control processes.

Skills

Quality management

Analytical thinking

Problem solving

Team leadership

Job description

Job Posting

What You Will Do:

• Develop and implement quality control processes and procedures to ensure compliance with regulatory standards and internal quality standards.
• Monitor and analyse quality metrics to identify areas for improvement and implement corrective actions as needed.
• Conduct quality audits to ensure that all products and services meet customer expectations and regulatory requirements.
• Collaborate with cross-functional teams to identify and resolve quality issues in a timely manner.
• Provide leadership and guidance to quality control personnel.
• Ensure that all quality-related documentation is complete, accurate, and up-to-date.
• Train and mentor employees on quality control processes and procedures

What You Will Need:

• Overall 12+ years of experience in managing Transactional Quality in US Healthcare, Revenue Cycle Management (RCM).
• Preferably with Six Sigma Green Belt or Black Belt certification.
• Strong analytical and problem-solving skills.
• Ability to handle global or multi-location teams and customer projects.
• Strong team handling skills.
• Good eye for details and structured thought process.
• Excellent oral/written communication skills.
• Excellent interpersonal skills / Ability to work with all levels in the organization.

What Would Be Nice To Have:

Excellent stakeholder management skills- Ability to interact with senior leadership/clients and manage expectations effectively.