Deputy Branch Manager- Yes Bank

Yes Bank; Sagar; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Yes Bank in India is seeking a Deputy Branch Manager to oversee daily branch operations and lead a service-focused team.

You will develop customer relationships, tailor solutions, and drive sales through cross-selling across retail liabilities, life insurance, and banking services.

The role emphasizes performance monitoring and continuous improvement to deliver excellent customer service.

Qualifications

• 5-10 years of branch management experience in retail banking.
• Deep knowledge of banking operations and team handling.
• Excellent communication and rapport-building with customers.
• Proven ability to meet sales targets via cross-selling.

Responsibilities

• Manage daily branch operations and optimize resources for customer service.
• Oversee team guidance to achieve sales targets and productivity.
• Develop relationships with customers and tailor banking solutions.
• Implement cross-selling strategies across retail liabilities, life insurance, and banking services.
• Monitor performance metrics and drive improvements.

Skills

Branch management

Customer service

Relationship management

Cross-selling

Sales targets

Job description

Roles and Responsibilities:- Deputy Branch Manager

• Manage daily branch operations, ensuring efficient use of resources and optimal customer service.
  
• Oversee team handling, providing guidance and support to achieve sales targets and improve productivity.
  
• Develop and maintain strong relationships with customers, identifying their needs and offering tailored solutions.
  
• Ensure effective cross-selling strategies are implemented across various products such as retail liabilities, life insurance, and banking services.
  
• Monitor performance metrics to identify areas for improvement and implement corrective actions.
  

Desired Candidate Profile

• 5-10 years of experience in branch management or similar role in retail banking or related field.
  
• Strong understanding of banking operations, including branch handling, relationship management, and team handling.
  
• Excellent communication skills with ability to build rapport with customers at all levels.
  
• Proven track record of achieving sales targets through effective cross-selling techniques.