Delivery Operations Representative

8137 ASOL - Bangalore 11 SEZ Company; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.

We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries.

Qualifications

• Advanced proficiency in Service Delivery.
• A minimum of 4+ years of experience in related skills.
• Bachelor's Degree in relevant field of studies.

Responsibilities

• Collaborate with and lead the team to perform effectively.
• Engage with multiple teams and contribute to key decisions.
• Provide solutions to challenges for the team and adjacent teams.
• Deliver business outcomes and service commitments through planning.
• Develop strategies to create new services and opportunities.
• Manage issues and risks across programs, projects, or releases.
• Identify trends and threats to inform program strategy.
• Support financials, contracts, and cost management targets.

Education

Bachelor's Degree

Job description

THE WORK:

Explore new possibilities and inspire collaboration. You will collaborate and manage the team to perform effectively, engage with multiple teams, and contribute to key decisions. You will provide solutions to challenges for your immediate team and across multiple teams, fostering a supportive and dynamic environment. This role embraces the essence of Service Delivery, inviting you to make a meaningful impact. Join us and be part of a journey where your contributions truly matter. Deliver business outcomes and service commitments through careful planning and execution. Develop and implement strategies to maximize opportunities for creating new services. Manage issues and risks related to assigned programs, projects, releases, or contracted services. Identify industry trends, areas of opportunity, and potential threats to develop effective programs addressing these challenges. Support the management of financials, contractual, and operational commitments in alignment with contracts, original deal economics, and cost management targets.

HERE'S WHAT YOU WILL NEED:

• Advanced proficiency in Service Delivery.
• A minimum of 4 of experience in relevant related skills.
• Bachelor's Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE:

• Advanced Business Operation Management
• Advanced Quality Management
• Advanced Scope Management
• Advanced SLA Management
• Intermediate Risk Management

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. World. Explore your next step at Accenture