Delivery Leader - Banking & Capital Market

1401 Genpact India Pvt. Ltd.; Bengaluru; On-site; INR 3,000,000 - 7,000,000; Full time

Job summary

Genpact is hiring a Delivery Leader for Banking & Capital Markets to spearhead large-scale programs end-to-end and drive operational excellence across BCM. The role requires strategic oversight, client relationship building, and collaboration with cross-functional teams to deliver scalable, technology-driven solutions.

Ideal candidates bring deep BCM domain knowledge, experience in large delivery environments, and a track record of leading complex engagements with senior executive stakeholders.

Qualifications

• Bachelor’s degrees in Commerce, Economics, or Finance.
• MBA or related masters in analytics or business administration preferred.
• Experience leading large delivery programs in Banking and Capital Markets.

Responsibilities

• Lead large-scale software programs end-to-end, including consulting, strategy, execution, and business development.
• Define and implement process frameworks to drive operational excellence across the Banking & Capital Markets vertical.
• Oversee scoping, estimation, resource planning, scheduling and quality management for complex engagements.
• Partner with business development, client stakeholders and internal engineering teams to ensure aligned solutions.

Skills

Account Maintenance

Banking Capital Markets

Cash Application

Credit Underwriting

Fraud Disputes

Fraud Investigations

Loan Servicing

Personal Banking

Retail Banking

Wealth Management

English Proficiency

B2 Proficiency

Office Work

Night Shift

Education

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

Tools

Project Management

Client Relationship Management

Job description

Delivery Leader - Banking & Capital Market

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description Responsibilities

Lead large-scale software programs end-to-end, including consulting, strategy, execution, and business development. Define and implement process frameworks to drive operational excellence across the Banking & Capital Markets (BCM) vertical. Oversee project scoping, estimation, resource planning, scheduling, and quality management for complex engagements. Partner closely with business development, client stakeholders, and internal engineering teams to ensure alignment of solutions with client needs. Gather and analyze business requirements to design scalable, technology-driven solutions. Provide thought leadership by driving innovation, digital transformation, and best practices within BCM operations. Manage large delivery teams, ensuring seamless execution and on-time delivery of client commitments. Build and maintain strategic client relationships, acting as a trusted advisor to senior executives.

Qualifications

• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Business Administration
• Masters - Business Analytics

Required Skills

• Account Maintenance
• Banking Capital Markets
• Cash Application
• Credit Underwriting
• Fraud Disputes
• Fraud Investigations
• Loan Servicing
• Personal Banking
• Retail Banking
• Wealth Management
• Language English (Required)
• Language Proficiency - Upper Intermediate - B2
• Additional Job Location
• Job Type Regular Master Skill List - Banking & Capital Market
• Remote Type - Office Work
• Shift - Night Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity or physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.