TCS is hiring for Delivery Excellence Partner
Job Location: Mumbai, Pune, Chennai and Delhi
Role & responsibilities
- Drive delivery excellence initiatives within Enterprise CBO (SCM)
- Ensure adherence to iQMS and quality frameworks
- Implement Total Quality Management practices
- Conduct internal and external audits and ensure compliance readiness
- Mentor teams on quality and process excellence initiatives
- Identify and drive process improvement opportunities
- Collaborate with stakeholders for continuous improvement
- Support AI-driven and automation-led quality improvements
- Strong understanding of quality frameworks and compliance requirements
- Ability to apply Lean and Six Sigma methodologies
- Effective stakeholder communication and engagement
- Strong analytical and data-driven approach
- Ability to drive quality culture within teams
- Customer-focused mindset
Skills:
- iQMS knowledge
- Strong communication skills
- Strong analytical skills
- Basics of AI
- Knowledge of TQM
- Prior experience as Quality Partner / Excellence Partner / Compliance Lead
- Lean or Six Sigma certification (Green Belt or Black Belt)
- Mentoring experience
- Participation in internal and external audits
- iQMS, Basics of AI, Total Quality Management (TQM), MS Office, Excel
- Relevant experience in Quality / Excellence / Compliance roles
- Excellent written and verbal communication
- Strong MS Office and Excel skills
- Customer centricity
- Strong team player
- Advanced analytical skills