Delivery Assurance Consultant - HCM Implementation

Darwinbox; Hyderabad; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Darwinbox is seeking an experienced HR Transformation Consultant in Hyderabad to lead end-to-end implementations for enterprise clients. You will map business processes, guide change management, and ensure successful go-lives with partners.

The role requires 4+ years in HR transformation, HR consulting, or related fields, plus strong MS Office skills and project management familiarity. MBA in HR is preferred, Bachelor's is mandatory.

Qualifications

• Bachelor's degree mandatory; MBA in HR preferred.
• 4+ years in HR transformation, change management, or HR consulting.
• Proficiency in MS Office; basic project management familiarity.

Responsibilities

• Audit partner-implemented HR solutions end-to-end.
• Support clients throughout implementation and post go-live.
• Coordinate transitions to Customer Success after delivery.
• Excellent communication and analytical skills.
• Understand HRMS implementations and tech systems.

Skills

HR transformation

Change management

HCM implementation

HR consulting

HRBP

MS Excel

MS Word

PowerPoint

Project Management

Stakeholder management

Education

Bachelor's Degree

MBA in HR

Tools

MS Excel

MS Word

PowerPoint

Job description

Job Description

About Darwinbox

Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 1000+ global enterprises to manage their 4 million+ employees across 130+ countries.

Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Nivea, Starbucks, DLF, JSW, Adani Group, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more.

Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, TCV, KKR, and Partners Group.

Responsibilities

• Act as a deep expert in the product band build capability across implementation partners by delivering trainings and preparing content.
• Solution and deliver complex implementation projects for enterprise clients - starting from Business process mapping to User Acceptance testing and taking the customer live along with partner for Darwinbox in a defined timeline.
• Analyze business requirements and design solutions covering various functional scenarios and prepare presentations for client demo.
• Review the blueprint documents, functional specifications in the Business process mapping stage and assist with the complete solution to the client for client-specific use cases.
• Review the Key User Training and support provided by the partner to customer to ensure sign off at each milestone as per project plan.

Requirement

• End to end audit of the solutions provided in the partner implemented projects
• Provide support and solution to the client throughout the Implementation and Post Go-live support phase (before handing over to Customer Success team)
• After a successful delivery of the project, ensure a seamless transition to the Customer Success team.
• Bachelor's Degree is mandatory; MBA in HR is preferred
• 4+ years of experience in HR transformation & change management/HCM implementation roles/HR consulting/HRBP roles
• Understanding of Technology systems. HRMS system implementation and understanding would be preferred
• Good in MS Excel, Word and Powerpoint
• Project Management; Familiarity with Project Management tools would be a plus
• Key behavioral traits: Agility, Analytical, Persistence and Ability to stretch.