Delivery Associate

Career Baale; Varanasi; On-site; INR 167,000 - 279,000; Full time

Job summary

Career Baale is seeking a reliable Delivery Associate to ensure safe, timely deliveries and excellent customer service.

You will pick up orders, verify customer details, handle packages with care, and maintain delivery records while communicating with customers.

Knowledge of local routes and basic smartphone usage will help you work independently and meet daily targets.

Qualifications

• Experience in delivery, logistics, courier, or field-sales preferred.
• Valid driving licence and two-wheeler preferred/required.
• Knowledge of local routes and locations.
• Basic smartphone/app handling skills.
• Good communication and customer-service skills.
• Ability to work independently and manage multiple deliveries.
• Physically fit and comfortable working in the field.
• Punctual, responsible, and customer-oriented.

Responsibilities

• Pick up orders from the designated location and deliver them to customers.
• Ensure timely and accurate delivery as per assigned routes.
• Verify orders, addresses, and customer details before delivery.
• Handle products/packages carefully to avoid damage or loss.
• Collect cash or digital payments, where applicable.
• Maintain proper delivery records and update delivery status through the assigned app/system.
• Coordinate with the operations/team for delivery-related issues.
• Communicate professionally with customers and resolve basic delivery-related queries.
• Follow company safety, traffic, and delivery policies.
• Maintain cleanliness and basic upkeep of the delivery vehicle/bike.

Skills

Delivery experience

Valid driving licence

Knowledge of local routes

Customer service

Communication

Independent working

Physically fit

Punctual

Job description

Job Summary:
We are looking for a reliable and customer-focused Delivery Associate responsible for delivering products/orders safely and on time while providing excellent customer service.

Key Responsibilities

• Pick up orders/products from the designated location and deliver them to customers.
• Ensure timely and accurate delivery as per assigned routes.
• Verify orders, addresses, and customer details before delivery.
• Handle products/packages carefully to avoid damage or loss.
• Collect cash or digital payments, where applicable.
• Maintain proper delivery records and update delivery status through the assigned app/system.
• Coordinate with the operations/team for delivery-related issues.
• Communicate professionally with customers and resolve basic delivery-related queries.
• Follow company safety, traffic, and delivery policies.
• Maintain cleanliness and basic upkeep of the delivery vehicle/bike.

Eligibility & Skills

• Previous delivery, logistics, courier, e-commerce, or field-sales experience preferred.
• Valid driving licence and two-wheeler preferred/required, depending on the role.
• Knowledge of local routes and locations.
• Basic smartphone/app handling skills.
• Good communication and customer-service skills.
• Ability to work independently and manage multiple deliveries.
• Physically fit and comfortable working in the field.
• Punctual, responsible, and customer-oriented.