Delivery Associate

Career Baale; Kanpur; On-site; INR 150,000 - 210,000; Full time

Job summary

Career Baale is seeking a reliable Delivery Associate to deliver products on time while providing excellent customer service. You will pick up orders from designated locations and deliver them to customers, ensuring accuracy and care.

This role requires knowledge of local routes, a valid driving licence (two-wheeler preferred/required), and the ability to handle cash or digital payments. You must be physically fit and able to work independently in the field.

Qualifications

• Experience in delivery, logistics, courier, or field sales.
• Valid driving licence; two-wheeler may be required.
• Knowledge of local routes and locations.
• Basic smartphone/app handling skills.
• Excellent communication and customer-service skills.
• Ability to work independently and handle multiple deliveries.
• Physically fit and able to work in the field.
• Punctual, responsible, and customer-oriented.

Responsibilities

• Pick up orders from designated location and deliver to customers.
• Ensure timely and accurate delivery per routes.
• Verify orders, addresses, and customer details.
• Handle products carefully to avoid damage or loss.
• Collect cash or digital payments, where applicable.
• Maintain delivery records and update status through app/system.
• Coordinate with operations for delivery-related issues.
• Communicate professionally with customers and resolve queries.
• Follow safety, traffic, and delivery policies.
• Maintain cleanliness and basic upkeep of delivery vehicle/bike.

Skills

Delivery experience

Valid driving licence

Two-wheeler knowledge

Knowledge of local routes

Smartphone/app handling

Customer service

Independent worker

Physically fit

Punctual and responsible

Job description

Job Summary:
We are looking for a reliable and customer-focused Delivery Associate responsible for delivering products/orders safely and on time while providing excellent customer service.

Key Responsibilities

• Pick up orders/products from the designated location and deliver them to customers.
• Ensure timely and accurate delivery as per assigned routes.
• Verify orders, addresses, and customer details before delivery.
• Handle products/packages carefully to avoid damage or loss.
• Collect cash or digital payments, where applicable.
• Maintain proper delivery records and update delivery status through the assigned app/system.
• Coordinate with the operations/team for delivery-related issues.
• Communicate professionally with customers and resolve basic delivery-related queries.
• Follow company safety, traffic, and delivery policies.
• Maintain cleanliness and basic upkeep of the delivery vehicle/bike.

Eligibility & Skills

• Previous delivery, logistics, courier, e-commerce, or field-sales experience preferred.
• Valid driving licence and two-wheeler preferred/required, depending on the role.
• Knowledge of local routes and locations.
• Basic smartphone/app handling skills.
• Good communication and customer-service skills.
• Ability to work independently and manage multiple deliveries.
• Physically fit and comfortable working in the field.
• Punctual, responsible, and customer-oriented.