Delivery Associate

Career Baale; Lucknow; On-site; INR 167,000 - 279,000; Full time

Job summary

Career Baale is seeking a Delivery Associate to pick up orders and deliver them safely to customers in a timely manner across Lucknow. You will verify details, handle packages with care, and ensure smooth cash or digital payments where applicable.

You will maintain delivery records, update statuses in the app, and coordinate with the operations team to resolve issues while following safety and traffic policies. A reliable, customer-focused approach is essential for success.

Qualifications

• Previous delivery, logistics, courier, e-commerce, or field-sales experience preferred.
• Valid driving licence and two-wheeler preferred/required, depending on the role.
• Knowledge of local routes and locations.
• Basic smartphone/app handling skills.
• Good communication and customer-service skills.
• Ability to work independently and manage multiple deliveries.
• Physically fit and comfortable working in the field.
• Punctual, responsible, and customer-oriented.

Responsibilities

• Pick up orders/products from the designated location and deliver them to customers.
• Ensure timely and accurate delivery as per assigned routes.
• Verify orders, addresses, and customer details before delivery.
• Handle products/packages carefully to avoid damage or loss.
• Collect cash or digital payments, where applicable.
• Maintain proper delivery records and update delivery status through the assigned app/system.
• Coordinate with the operations/team for delivery-related issues.
• Communicate professionally with customers and resolve basic delivery-related queries.
• Follow company safety, traffic, and delivery policies.
• Maintain cleanliness and basic upkeep of the delivery vehicle/bike.

Skills

Delivery experience

Local route knowledge

Customer service

Communication skills

Independent worker

Physically fit

Job description

Job Summary:
We are looking for a reliable and customer-focused Delivery Associate responsible for delivering products/orders safely and on time while providing excellent customer service.

Key Responsibilities

• Pick up orders/products from the designated location and deliver them to customers.
• Ensure timely and accurate delivery as per assigned routes.
• Verify orders, addresses, and customer details before delivery.
• Handle products/packages carefully to avoid damage or loss.
• Collect cash or digital payments, where applicable.
• Maintain proper delivery records and update delivery status through the assigned app/system.
• Coordinate with the operations/team for delivery-related issues.
• Communicate professionally with customers and resolve basic delivery-related queries.
• Follow company safety, traffic, and delivery policies.
• Maintain cleanliness and basic upkeep of the delivery vehicle/bike.

Eligibility & Skills

• Previous delivery, logistics, courier, e-commerce, or field-sales experience preferred.
• Valid driving licence and two-wheeler preferred/required, depending on the role.
• Knowledge of local routes and locations.
• Basic smartphone/app handling skills.
• Good communication and customer-service skills.
• Ability to work independently and manage multiple deliveries.
• Physically fit and comfortable working in the field.
• Punctual, responsible, and customer-oriented.