Delivery Associate

Career Baale; Faizabad; On-site; INR 201,000 - 279,000; Full time

Job summary

Career Baale in Faizabad invites applications for a Delivery Associate responsible for delivering products on time and safely while providing excellent customer service. You will pick up orders, verify details, and ensure accurate delivery using the designated app.

The role requires a driving licence with two-wheeler preference, local route knowledge, and strong communication. You will work in a field setting, maintain records, and follow safety policies.

Qualifications

• Previous delivery, logistics, courier, e-commerce, or field-sales experience preferred.
• Valid driving licence and two-wheeler preferred/required, depending on the role.
• Knowledge of local routes and locations.
• Basic smartphone/app handling skills.
• Good communication and customer-service skills.

Responsibilities

• Pick up orders from the designated location and deliver them to customers.
• Ensure timely and accurate delivery as per assigned routes.
• Verify orders, addresses, and customer details before delivery.
• Handle products carefully to avoid damage or loss.
• Collect cash or digital payments, where applicable.
• Maintain delivery records and update delivery status through the assigned app/system.
• Coordinate with the operations/team for delivery-related issues.
• Communicate professionally with customers and resolve basic delivery-related queries.
• Follow company safety, traffic, and delivery policies.
• Maintain cleanliness and basic upkeep of the delivery vehicle/bike.

Job description

Job Summary:
We are looking for a reliable and customer-focused Delivery Associate responsible for delivering products/orders safely and on time while providing excellent customer service.

Key Responsibilities

• Pick up orders/products from the designated location and deliver them to customers.
• Ensure timely and accurate delivery as per assigned routes.
• Verify orders, addresses, and customer details before delivery.
• Handle products/packages carefully to avoid damage or loss.
• Collect cash or digital payments, where applicable.
• Maintain proper delivery records and update delivery status through the assigned app/system.
• Coordinate with the operations/team for delivery-related issues.
• Communicate professionally with customers and resolve basic delivery-related queries.
• Follow company safety, traffic, and delivery policies.
• Maintain cleanliness and basic upkeep of the delivery vehicle/bike.

Eligibility & Skills

• Previous delivery, logistics, courier, e-commerce, or field-sales experience preferred.
• Valid driving licence and two-wheeler preferred/required, depending on the role.
• Knowledge of local routes and locations.
• Basic smartphone/app handling skills.
• Good communication and customer-service skills.
• Ability to work independently and manage multiple deliveries.
• Physically fit and comfortable working in the field.
• Punctual, responsible, and customer-oriented.