Delivery Associate

Kaabil; Mumbai; On-site; INR 279,000 - 390,600; Full time

Job summary

A leading delivery service provider in Mumbai is seeking a Rider to execute timely and accurate deliveries while ensuring customer satisfaction. Key duties include picking up and delivering packages, maintaining communication with the operations team, and using GPS for routing. Ideal candidates will possess basic navigation skills, strong driving abilities, and effective communication skills. A valid driver's license is preferred. This role offers an opportunity to be part of a fast-paced and rewarding environment.

Qualifications

• Prior experience in delivery roles is an advantage.
• Possession of a valid driver's license and a personal vehicle preferred.
• Positive attitude, punctuality, and professional conduct required.

Responsibilities

• Execute timely and accurate deliveries.
• Maintain communication with operations team.
• Use GPS navigation for routing.

Skills

Basic navigation skills

Customer service

Understanding of traffic laws

Effective communication

Physical fitness

Driving skills

Job description

As a Rider, you will be responsible for executing timely and accurate deliveries while ensuring the highest level of customer satisfaction. Your day‑to‑day tasks will include picking up and delivering packages, maintaining clear communication with the operations team, using GPS navigation for efficient routing, and following all traffic and safety regulations. Providing excellent customer service during interactions will be a key aspect of your role.

Qualifications

• Basic navigation skills and familiarity with using GPS or route‑mapping tools
• Proficiency in handling and delivering goods with accuracy and care
• Understanding of traffic laws and strong driving and road safety skills
• Ability to communicate effectively and provide outstanding customer service
• Physically fit to manage deliveries, including lifting packages
• Possession of a valid driver's license and a personal vehicle (preferred)
• Prior experience in delivery roles is an advantage
• Positive attitude, punctuality, and professional conduct
• Need driving license