DCE - Cygnus - Ernakulam - 30008193

USV; Ernakulam; Remote; INR 300,000 - 420,000; Full time

Job summary

USV in Kerala is seeking a Diabetes Care Executive (DCE) for Domestic Sales in Ernakulam. The role focuses on achieving sales targets in the assigned territory and building relationships with healthcare professionals and chemists.

The candidate should have a BSc, 1+ year in diabetes care, strong interpersonal skills, digital fluency, and the ability to execute sales initiatives, plan visits, and participate in clinician education programs.

Qualifications

• Minimum 1 year of experience in Diabetes Care.
• Bachelor of Science (BSc) graduate.
• Digital fluency and basic sales/marketing knowledge.

Responsibilities

• Analyse sales data across products, services, and customers using available dashboards.
• Interact with health care professionals and patient education as per approved frequency and execute effective delivery of communication and messages to the clinic.
• Achieve and exceed assigned targets and undertake corrective actions to bridge any gaps.
• Coordinate with stockists and maintain optimal inventory levels including near-expiry products when required.

Skills

Under Graduate

Under Graduate

Education

Bachelor of Science (BSc) Graduate

Job description

Sub Org Unit 1 Domestic Sales-Cygnus-South II

Sub Org Unit 2 DS-Cygnus-S-Ernakulam

Sub Org Unit 3 DS-Cygnus-S-Ernakulam-Ernakulam

Sub Org Unit 4 DS-Cygnus-S-Ernak-Ernakulam-Ernakulam

Country India

State Kerala

Location Ernakulam

Skills

Skill

Under Graduate

Under Graduate

CERTIFICATION

Working Language

Job Description

JOB DESCRIPTION

Role Business Executive - Cygnus

Designation Diabetes Care Executive (DCE)

Department Domestic Sales

Reporting to Regional Business

Manager

Job Grade L2A

Role Objective : Achieve and exceed sales targets in the assigned territory by executing sales initiatives and plans, ensuring business growth and customer retention

KEY RESPONSIBILITIES

• Analyse sales data across products, services, and customers using available dashboards
• Leverage digital tools and collaborate with the Regional Business Manager to integrate insights into sales planning
• Create and regularly update standard visit list of relevant health care professionals and potential chemists, monthly tour and plan and coverage plan
• Interact with health care professionals and patient education as per approved frequency and execute effective delivery of communication and messages to the clinic
• Achieve and exceed assigned targets and undertake corrective actions to bridge any gaps
• Follow up with health care professionals and chemists consistently after Continuous Medical Educations and conferences
• Ensure retention of health care professionals and conversion of non-core health care professionals to core health care professionals
• Monitor the effectiveness of marketing campaigns by tracking sales data
• Support line managers with relevant information in joint calls and review meetings
• Submit reports and adhere to the compliance requirement
• Conduct delivery and demonstration of insulin devices
• Participate in cycle meetings, national diabetes educator programs, and skill development programs

Supply Chain Management

• Conduct retail chemist prescription audit and update necessary records
• Coordinate with stockists to maintain optimal inventory levels and manage near-expiry product liquidation efficiently
• Ensure availability of cold chain supply chain and escalated deviations (if any) in a timely manner when required

People and Culture

• Demonstrate Credo values to build trust and credibility with healthcare professionals
• Participate in Learning and Development programmes

STAKEHOLDER INTERACTION

Type of Interaction: Internal

Interaction with: Regional Business Manager, Sales Manager, Product management team, Medical department

Nature of Interaction: Routine communication in connection with specified tasks and handling escalations from accounts. Communication requiring some level of diplomacy, coordination and synergy

The above statements are intended to describe the general nature, level and expectations of work being performed by people assigned to this job They are not intended to be an exhaustive list of all the

required duties, responsibilities and job specifications / requirements and that individual entities may amend this list based on their specific requirements and business context Type of Interaction: External

Interaction with: Healthcare Professionals / Diabetes Educators /Clearing and Forwarding Agent / Stockist /Pen Centre/

Nature of Interaction: Detailed technical explanation of products to external customers, influencing the customer

JOB REQUIREMENTS

Professional Experience and Relevant Skills

• Minimum of 1 year of experience in Diabetes Care and preferrable to have 2 years of experience
• Possess relevant functional and process knowledge, regulatory aspects and updated knowledge of advancements in their area of work. Must demonstrate strong interpersonal skills, empathy, be driven and self-motivated. Digital fluency and proficiency in using relevant tools is essential, along with a basic understanding of sales and marketing principles

Academic Qualifications & Certifications

• Educational Qualification: Bachelor of Science (BSc) Graduate

Functional Competency

• Empathy
• Customer Orientation
• Achievement Orientation
• Planning & Execution
• Effective Communication
• Exhibits Grit
• Integrity and Process Compliance

The above statements are intended to describe the general nature, level and expectations of work being performed by people assigned to this job They are not intended to be an exhaustive list of all the

required duties, responsibilities and job specifications / requirements and that individual entities may amend this list based on their specific requirements and business context