DC Benefits Administrator

Empower LLC; India; Presencial; INR 600.000 - 900.000; Jornada completa

Descripción de la vacante

Empower LLC is seeking an administrator to help manage defined contribution retirement plans. You will process payroll data and participant transactions, administer distributions and enrollments, and support Form 5500 reporting and testing.

The role requires 1–3 years of relevant experience, proficiency with OMNI/EXP systems, and strong Excel/Word skills. You will maintain participant records with accuracy and collaborate with a US-based team.

Formación

• 1–3 years of defined contribution retirement plan administration experience.
• Experience processing retirement plan payroll data and participant transactions.
• Strong knowledge of Form 5500, nondiscrimination testing, and profit-sharing allocations.
• Proficiency with retirement plan systems (OMNI, EXP) and MS Excel/Word.
• Strong analytical, problem-solving, and organizational skills.
• Ability to maintain confidentiality and handle sensitive information.
• Ability to work independently and in a team.

Responsabilidades

• Process client payroll and participant data within SLAs.
• Administer defined contribution transactions (distributions, enrollments, updates).
• Support Form 5500 reporting and nondiscrimination testing.
• Calculate and process profit-sharing allocations and employer matching true-ups.
• Maintain accurate participant records and plan procedures.
• Perform system testing and daily website availability checks.
• Identify, document, and escalate processing errors to stakeholders.
• Provide backup assistance during high-volume periods.
• Support special projects and ongoing maintenance of plan procedures.
• Complete professional development activities and examinations.
• Meet annual target of 1,650 billable client hours.

Conocimientos

Payroll processing

Retirement plans

Form 5500

Nondiscrimination test

OMNI

EXP

Excel

Word

Data accuracy

Communication

Educación

Graduate degree

Herramientas

OMNI

EXP

MS Excel

MS Word

MS Access

Descripción del empleo

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

What You Will Do

• Process client payroll and participant data files accurately and within established service-level agreements (SLAs).
• Administer defined contribution retirement plan transactions, including distributions, hardship withdrawals, enrollments, and beneficiary updates, using EXP.
• Support annual Form 5500 reporting and nondiscrimination testing.
• Calculate and process annual profit-sharing allocations and employer matching contribution true-ups.
• Maintain accurate participant records and follow applicable plan provisions and established administrative procedures.
• Perform assigned system testing and daily website availability checks.
• Identify, document, and promptly elevate processing errors to appropriate stakeholders.
• Resolve routine operational issues through designated U.S. contacts and elevate unresolved issues to the team leader.
• Provide backup assistance during increased processing volumes to meet team service targets.
• Support special projects, process improvements, and ongoing maintenance of plan procedures.
• Complete professional development activities and assigned professional examinations.
• Meet an annual target of 1,650 billable client hours.

What You Will Bring

• 1–3 years of experience in defined contribution retirement plan administration.
• Experience processing retirement plan payroll data and participant transactions.
• Good understanding of Form 5500, nondiscrimination testing, profit-sharing allocations, and matching contribution true ups.
• Proficiency with retirement plan administration systems, including OMNI and EXP, and Microsoft Excel and Word.
• Strong analytical, problem-solving, and organizational skills.
• Ability to maintain detailed retirement plan and participant records accurately.
• Ability to work independently and collaboratively in a team environment.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive client and participant information appropriately.

Graduate in any discipline from recognized University

What Will Set You Apart

• Experience with Microsoft Access and Microsoft Excel functions.
• Familiarity with defined contribution plan provisions and retirement plan recordkeeping operations.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.