DB Benefits Administrator

Empower Global Business Services India Private Limited; Gurugram District; On-site; INR 420,000 - 650,000; Full time

Job summary

Empower Global Business Services India Private Limited is seeking a DB Benefits Administrator – Pension Analyst to handle defined benefit pension calculations and related administration. You will review plan provisions, participant data, and payroll information to ensure accurate pension calculations and timely responses to client inquiries.

The role emphasizes data accuracy, adherence to SOPs, and collaboration with benefits teams.

Qualifications

• Bachelor's degree in any discipline.
• 1–2 years of work experience.
• Strong numerical, logical, analytical, and problem-solving skills.
• Strong attention to detail and commitment to calculation and data accuracy.
• Strong verbal and written communication skills.

Responsibilities

• Calculate defined benefit pension benefits accurately according to plan provisions and procedures.
• Research and respond to call center questions about pension calculations.
• Review plan provisions and participant data for pension benefit calculations.
• Process participant records, payroll information, and pension data.
• Use benefits administration systems to process requests within SLAs.
• Collaborate with defined benefit associates on day-to-day administration.
• Record billable time to support client billing.
• Identify opportunities to improve defined benefit administration processes.

Skills

Numerical skills

Analytical thinking

Attention to detail

Communication skills

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The DB Benefits Administrator – Pension Analyst is responsible for operational activities associated with defined benefit plans in accordance with plan provisions and established procedures. The role has a primary focus on calculating defined benefit pension benefits based on applicable plan specifications and providing accurate responses to call center questions related to pension calculations. The Administrator also supports participant data maintenance, payroll administration, plan documentation, and other defined benefit administration activities. The Administrator is expected to pursue continued professional education, including taking and passing applicable professional examinations.

What You Will Do

• Calculate defined benefit pension benefits accurately in accordance with applicable plan specifications, plan provisions, and established procedures.
• Research and provide accurate responses to call center questions related to pension calculations.
• Review plan provisions, participant data, and supporting documentation required to complete pension benefit calculations.
• Review and organize plan and participant documents to support efficient information retrieval.
• Perform assigned data-processing activities related to defined benefit plan administration.
• Process participant records, payroll information, pension data, data queries, and plan-related documents.
• Use applicable benefits administration systems to process participant requests within established service-level standards.
• Coordinate fulfillment of participant letters and supporting documentation.
• Collaborate with defined benefit associates on day-to-day pension administration activities.
• Accurately record billable time to support correct client billing.
• Deliver accurate and timely service to clients and internal stakeholders.
• Identify opportunities to improve defined benefit administration processes.
• Follow established standard operating procedures (SOPs).
• Support special projects and additional defined benefit administration activities as assigned.
• Pursue continued professional education, including taking and passing applicable professional examinations.
• Responsible for reviewing or validating calculations completed by others, add a responsibility such as: “Review and validate pension benefit calculations for accuracy and compliance with plan provisions

What You Will Bring

• Bachelor’s degree in any discipline.
• 1–2 years of work experience.
• Strong numerical, logical, analytical, and problem-solving skills.
• Strong attention to detail and commitment to calculation and data accuracy.
• Strong verbal and written communication skills.
• Ability to interpret plan provisions and apply plan specifications accurately when calculating pension benefits.
• Ability to use Microsoft Office or related software.
• Effective planning, prioritization, and organizational skills.
• Ability to work effectively both independently and as part of a team.
• Ability to perform effectively in a fast-paced environment.
• High level of integrity and discretion when handling sensitive client and participant information.
• 1–2 years of experience in defined benefit administration, Manual pension calculations, retirement benefits administration, or a related field.
• Ability to interpret pension plan documents, eligibility provisions, and benefit formulas.

What Will Set You Apart

• Experience with defined benefit plan or pension administration.
• Experience calculating defined benefit pension benefits.
• Experience interpreting pension plan provisions and applying plan specifications.
• Experience researching and resolving pension calculation questions or discrepancies.
• Experience supporting participant records, pension data, or payroll administration.
• Relevant certification in U.S. employee benefits.
• Exposure to working on core manual calculations like death, disability, QDRO, RMD then it will add weightage.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

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Remote and Hybrid Positions

For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment will be provided. You may be required to work in the office if you do not have an adequate homework environment and the required internet connection.

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